Xfinity collects some data from children's accounts and household members, and describes its practices with respect to users under 13 in a dedicated section of the policy.
If you have children under 13 using Xfinity services, Comcast may collect personal information about them, and parents should verify whether parental consent has been properly obtained and review controls available through the Xfinity Privacy Center.
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Compare across platforms →COPPA provides important protections for children under 13, and any gaps in Comcast's compliance with parental consent requirements for data collection from minors creates legal and reputational risk.
(1) REGULATORY FRAMEWORK: This provision directly implicates COPPA (15 U.S.C. § 6501 et seq.) and its implementing regulations (16 C.F.R. Part 312), which require verifiable parental consent before collecting personal information from children under 13, enforced by the FTC with civil penalties up to $51,744 per violation per day. State child privacy laws including the California Age-Appropriate Design Code (AB 2273) and similar laws in other states may also apply. (2)
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