What can I do about this clause?

{'method': 'WEB_FORM', 'recipient': 'https://www.xfinity.com/privacy/requests', 'difficulty': 'MODERATE', 'action_type': 'DELETE_DATA', 'instructions': 'Submit a data access or deletion request through the Xfinity Privacy Center at xfinity.com/privacy/requests to review or delete the personal information Xfinity holds about you.', 'deadline_days': None, 'deadline_hours': None}

Which regulatory agencies enforce this type of clause?

{'agency': 'FTC', 'reason': 'The FTC has enforcement authority over unfair or deceptive data collection practices and has issued guidance on the collection of sensitive personal information including location and financial data.', 'complaint_url': 'https://reportfraud.ftc.gov/'}

What is the severity of this clause?

ConductAtlas classifies this Broad Personal Information Collection Categories clause as high severity. Severity reflects the magnitude of rights affected, the breadth of users impacted, and the degree of discretion the platform retains.

Broad Personal Information Collection Categories — Comcast

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What it is

Xfinity collects a very wide range of personal information including your location, internet browsing activity, TV viewing history, voice commands, financial information, Wi-Fi network details, and information about your household and devices.

Consumer impact (what this means for users)

Xfinity collects data including your precise geolocation, internet traffic data, TV and movie viewing history, voice recordings, financial account information, and information about connected devices on your home network, creating a comprehensive profile that is used for advertising and shared with affiliated companies and partners.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.

Delete Your Data

Submit a data access or deletion request through the Xfinity Privacy Center at xfinity.com/privacy/requests to review or delete the personal information Xfinity holds about you.

Cross-platform context

See how other platforms handle Broad Personal Information Collection Categories and similar clauses.

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Why it matters (compliance & risk perspective)

The breadth of data collected — from what you watch on TV to your voice commands and precise location — is extensive and creates a detailed profile of your daily life that can be used for advertising and shared with third parties.

View original clause language

The personal information we collect and how we collect it

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: Collection of precise geolocation implicates CCPA/CPRA sensitive personal information provisions (Cal. Civ. Code § 1798.121) requiring opt-in consent for use or disclosure. Voice data collection may implicate state biometric privacy laws (Illinois BIPA, 740 ILCS 14/1 et seq.; Washington State BIPA equivalent) if voice prints are derived. Financial information collection is governed by GLBA (15 U.S.C. § 6801) if Comcast qualifies as a financial institution for payment processing purposes. TV viewing history is protected cable subscriber information under Cable Act (47 U.S.C. § 551). COPPA (15 U.S.C. § 6501) applies to data collected from children under 13. EU GDPR Art. 9 governs special categories of data. (2)

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Applicable agencies

FTC

The FTC has enforcement authority over unfair or deceptive data collection practices and has issued guidance on the collection of sensitive personal information including location and financial data.
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Provision details

Document information

Document

Comcast Privacy Policy

Entity

Comcast

Document last updated

April 29, 2026

Tracking information

First tracked

March 20, 2026

Last verified

April 28, 2026

Record ID

CA-P-003792

Document ID

CA-D-00344

Evidence Provenance

Source URL

https://www.xfinity.com/privacy/policy

Wayback Machine

View archived versions →

SHA-256

e43ca0effd6fa8f57499468ded0c2f8fd98db27516f4f9b8ed1fcdd4cbe5541e

Verified

✓ Snapshot stored ✓ Change verified

How to Cite

ConductAtlas Policy Archive
Entity: Comcast | Document: Comcast Privacy Policy | Record: CA-P-003792
Captured: 2026-03-20 04:21:34 UTC | SHA-256: e43ca0effd6fa8f5…
URL: https://conductatlas.com/platform/comcast/comcast-privacy-policy/broad-personal-information-collection-categories/
Accessed: May 2, 2026

Classification

Severity

High

Broad Personal Information Collection Categories