This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Cohere eliminates any refund obligation regardless of the cause or duration of a service interruption or disruption, leaving users without a monetary remedy for service failures.
If the Services are interrupted or disrupted for any reason, you are not entitled to a refund for any purchase you have made.
How other platforms handle this
If you reside in Japan and are classified as a "consumer" under the Consumer Contract Act...Whatnot will refund any refundable amounts, other than those relating to the payment delay that directly resulted in the account termination.
If you are on a paid subscription and we discontinue the Service you are using during your subscription...if we're unable to do so, we will provide you a pro-rata refund of fees prepaid for the remaining period of your subscription.
For cryptocurrency payments, you will be reimbursed in cryptocurrency but for the euro equivalent of the initial purchase.
Monitoring
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"IN THE EVENT THAT THERE IS AN INTERRUPTION OR DISRUPTION IN ANY OF THE SERVICES OFFERED BY COHERE FOR WHATEVER REASON...COHERE WILL NOT BE REQUIRED TO ISSUE A REFUND FOR ANY PURCHASE MADE BY YOU.— Excerpt from Cohere's Cohere Terms of Use
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Cohere eliminates any refund obligation regardless of the cause or duration of a service interruption or disruption, leaving users without a monetary remedy for service failures.
If the Services are interrupted or disrupted for any reason, you are not entitled to a refund for any purchase you have made.
ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.
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