This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy establishes clearer expectations around data retention and deletion for different user types. Enterprise Users now have explicit notice that their inputs and outputs are retained for 30 days. Trial Users and Researchers are informed the platform is not intended to process personal information. The policy creates a formal deletion request process for inadvertently included personal information, with Cohere committing to respond within one month normally or up to three months for complex requests. You can request deletion of personal information by emailing privacy@cohere.com.
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We transfer personal data from the European Economic Area and Switzerland to other countries, some of which have not been determined by the European Commission to have an adequate level of data protection. When we do so, we use a variety of legal mechanisms, including contracts
Patreon transfers of personal data of individuals in the European Union (including EFTA States) and the UK outside of those locations are performed based on contractual obligations placed on the recipient of the personal data.
As required by applicable law, we collect and process information about individuals in the EEA, Switzerland, and UK only where we have a legal basis for doing so.
"Cohere is a Canadian company subject to Canadian federal privacy laws, and so personal information transferred from the UK or the EEA to Cohere in Canada is made pursuant to adequacy regulations.Excerpt from Cohere's Privacy Policy
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The clause states: “Cohere is a Canadian company subject to Canadian federal privacy laws, and so personal information transferred from the UK or the EEA to Cohere in Canada is made pursuant to adequacy regulations.”
ConductAtlas has identified this type of provision across 264 platforms. See the full comparison.
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