Provision record
Cloudflare · Cloudflare Terms of Use · View original document ↗

Disclaimer of Warranties and Service Availability

Medium severity Common · 286 of 352 platforms
Stay ahead of the changes
Track Cloudflare and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
Document Record

What it is

Cloudflare makes no guarantees that their services will work as expected, be available when you need them, or be secure — you use them at your own risk.

This analysis describes what Cloudflare's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The disclaimer establishes that Cloudflare provides the Services without representations regarding performance standards, reliability, or suitability for specific use cases. This allocation of risk means users bear responsibility for determining whether the Services are adequate for their operational needs.

Clause Stability Stable

0
Changes
4
Months Monitored
Apr 18, 2026
First Seen
Apr 18, 2026
Last Seen
This clause type exists across 4261 other provisions on other platforms.

Consumer impact (what this means for users)

If Cloudflare's services go down, are breached, or fail to perform as advertised, you have no contractual warranty claim against them — the risk of service failure falls entirely on the subscriber.

How other platforms handle this

Instacart Medium

We do not guarantee that the Services, website, or software will be reliable, timely, suitable, available, uninterrupted, error-free, or free of viruses or other harmful components.

ActiveCampaign Medium

You understand and agree that our Services are "interactive computer services" as that term is used in 47 U.S.C. § 230 and that ActiveCampaign is entitled to all rights and privileges attendant thereto.

Leonardo AI Medium

We do not make any promises that these will be available 100% of the time. Our Services may be disrupted during certain periods, including, for example, as a result of scheduled or emergency maintenance.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, CLOUDFLARE EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. CLOUDFLARE MAKES NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS.

Excerpt from Cloudflare's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY FRAMEWORK: Warranty disclaimers in B2C contracts are evaluated under the Uniform Commercial Code (UCC §2-316 for goods, analogously applied to services), state consumer protection statutes, and the Magnuson-Moss Warranty Act (15 U.S.C.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Cloudflare Terms of Use
Entity
Cloudflare
Document last updated
May 5, 2026
Tracking information
First tracked
April 18, 2026
Last verified
April 18, 2026
Record ID
CA-P-003004
Document ID
CA-D-00281
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
af37667e124d0363f143ca727e79c9a668751aece57f83a9121e317e2cdbdbca
Analysis generated
April 18, 2026 11:39 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Cloudflare
Document: Cloudflare Terms of Use
Record ID: CA-P-003004
Captured: 2026-04-18 11:39:55 UTC
SHA-256: af37667e124d0363…
URL: https://conductatlas.com/platform/cloudflare/cloudflare-terms-of-use/provision/CA-P-003004/disclaimer-of-warranties-and-service-availability/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Cloudflare's Disclaimer of Warranties and Service Availability clause do?

The disclaimer establishes that Cloudflare provides the Services without representations regarding performance standards, reliability, or suitability for specific use cases. This allocation of risk means users bear responsibility for determining whether the Services are adequate for their operational needs.

How does this clause affect you?

If Cloudflare's services go down, are breached, or fail to perform as advertised, you have no contractual warranty claim against them — the risk of service failure falls entirely on the subscriber.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.

Is ConductAtlas affiliated with Cloudflare?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cloudflare.