Cloudflare · Cloudflare Terms of Use · View original document ↗

Aggregate Liability Cap at 12-Month Fees Paid

High severity High confidence Explicitdocumentlanguage Common · 288 of 352 platforms
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This analysis describes what Cloudflare's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This cap means that no matter how significant the harm, the maximum financial recovery from Cloudflare is bounded by a single year of the user's own payments, which could be zero for free-tier users.

Interpretive note: The second what_this_means item is a logical implication of the cap formula (fees paid = $0 → cap = $0) and is grounded strictly in the canonical claim's own terms, not additional excerpt language.

Consumer impact (what this means for users)

The reader's ability to recover damages from Cloudflare for any claim is limited to the total fees the reader personally paid Cloudflare in the preceding 12-month period.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
the aggregate liability of the CLOUDFLARE ENTITIES to you for any and all claims...IS LIMITED TO THE AMOUNTS YOU HAVE PAID TO CLOUDFLARE TO ACCESS AND USE THE SERVICE IN THE 12 MONTHS PRIOR TO THE CLAIM.

— Excerpt from Cloudflare's Cloudflare Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Cloudflare Terms of Use
Entity
Cloudflare
Document last updated
May 5, 2026
Tracking information
First tracked
May 9, 2026
Last verified
May 9, 2026
Record ID
CA-P-069248
Document ID
CA-D-00281
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
45acb643a3b6edd3301a3c5d7ef5b0c928f44854f4ea9f123c0703d7dac52ef9
Analysis generated
May 9, 2026 23:13 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Cloudflare
Document: Cloudflare Terms of Use
Record ID: CA-P-069248
Captured: 2026-05-09 23:13:36 UTC
SHA-256: 45acb643a3b6edd3…
URL: https://conductatlas.com/platform/cloudflare/cloudflare-terms-of-use/provision/CA-P-069248/aggregate-liability-cap-at-12-month-fees-paid/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Cloudflare's Aggregate Liability Cap at 12-Month Fees Paid clause do?

This cap means that no matter how significant the harm, the maximum financial recovery from Cloudflare is bounded by a single year of the user's own payments, which could be zero for free-tier users.

How does this clause affect you?

The reader's ability to recover damages from Cloudflare for any claim is limited to the total fees the reader personally paid Cloudflare in the preceding 12-month period.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 288 platforms. See the full comparison.

Is ConductAtlas affiliated with Cloudflare?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cloudflare.