“the aggregate liability of the CLOUDFLARE ENTITIES to you for any and all claims...IS LIMITED TO THE AMOUNTS YOU HAVE PAID TO CLOUDFLARE TO ACCESS AND USE THE SERVICE IN THE 12 MONTHS PRIOR TO THE CLAIM.”
This analysis describes what Cloudflare's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This cap means that no matter how significant the harm, the maximum financial recovery from Cloudflare is bounded by a single year of the user's own payments, which could be zero for free-tier users.
Interpretive note: The second what_this_means item is a logical implication of the cap formula (fees paid = $0 → cap = $0) and is grounded strictly in the canonical claim's own terms, not additional excerpt language.
The reader's ability to recover damages from Cloudflare for any claim is limited to the total fees the reader personally paid Cloudflare in the preceding 12-month period.
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"the aggregate liability of the CLOUDFLARE ENTITIES to you for any and all claims...IS LIMITED TO THE AMOUNTS YOU HAVE PAID TO CLOUDFLARE TO ACCESS AND USE THE SERVICE IN THE 12 MONTHS PRIOR TO THE CLAIM.Excerpt from Cloudflare's Terms of Use
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This cap means that no matter how significant the harm, the maximum financial recovery from Cloudflare is bounded by a single year of the user's own payments, which could be zero for free-tier users.
The reader's ability to recover damages from Cloudflare for any claim is limited to the total fees the reader personally paid Cloudflare in the preceding 12-month period.
ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.
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