“the aggregate liability of the CLOUDFLARE ENTITIES to you for any and all claims...IS LIMITED TO THE AMOUNTS YOU HAVE PAID TO CLOUDFLARE TO ACCESS AND USE THE SERVICE IN THE 12 MONTHS PRIOR TO THE CLAIM.”
This analysis describes what Cloudflare's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This cap means that no matter how significant the harm, the maximum financial recovery from Cloudflare is bounded by a single year of the user's own payments, which could be zero for free-tier users.
Interpretive note: The second what_this_means item is a logical implication of the cap formula (fees paid = $0 → cap = $0) and is grounded strictly in the canonical claim's own terms, not additional excerpt language.
The reader's ability to recover damages from Cloudflare for any claim is limited to the total fees the reader personally paid Cloudflare in the preceding 12-month period.
How other platforms handle this
SUBJECT TO THE NON-EXCLUDABLE PROVISIONS AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DOORDASH'S AGGREGATE LIABILITY UNDER ALL THEORIES OF LAW AND EQUITY...SHALL NOT EXCEED THE GREATER OF (A) AMOUNTS ACTUALLY PAID BY AND/OR DUE FROM YOU TO DOORDASH IN THE SIX (6) MONTH PERIOD...
IF YOU ARE A CONSUMER RESIDING IN NEW JERSEY, THE FOLLOWING PROVISIONS OF THIS AGREEMENT DO NOT APPLY TO YOU (AND DO NOT LIMIT ANY RIGHTS THAT YOU MAY HAVE) TO THE EXTENT THAT THEY ARE UNENFORCEABLE UNDER NEW JERSEY LAW...
We are liable for making sure that funds credited to you from Tap to Pay transactions are credited to your business profile...solely to the extent we receive such funds from the relevant card scheme, bank acquirer or other third-party
"the aggregate liability of the CLOUDFLARE ENTITIES to you for any and all claims...IS LIMITED TO THE AMOUNTS YOU HAVE PAID TO CLOUDFLARE TO ACCESS AND USE THE SERVICE IN THE 12 MONTHS PRIOR TO THE CLAIM.Excerpt from Cloudflare's Terms of Use
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This cap means that no matter how significant the harm, the maximum financial recovery from Cloudflare is bounded by a single year of the user's own payments, which could be zero for free-tier users.
The reader's ability to recover damages from Cloudflare for any claim is limited to the total fees the reader personally paid Cloudflare in the preceding 12-month period.
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
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