Chegg · Chegg Privacy Policy

Use of Cookies and Tracking Technologies

High severity
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What it is

Chegg uses cookies and tracking tools to monitor your activity on its platform and uses that data to show you targeted advertisements.

Consumer impact (what this means for users)

Chegg tracks your browsing behavior and platform activity using cookies and similar tools, and explicitly uses this data for targeted advertising, which may be prohibited for student users under laws like SOPIPA in California.

Cross-platform context

See how other platforms handle Use of Cookies and Tracking Technologies and similar clauses.

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Why it matters (compliance & risk perspective)

Behavioral tracking for targeted advertising on an educational platform used by students — including minors — creates significant privacy risks and may violate state student privacy laws.

View original clause language
We use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your use of our services, including your browsing activity, the pages you visit, and the features you use. We use this information to improve our services, personalize your experience, and deliver targeted advertising.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: Use of tracking technologies for targeted advertising on a student platform implicates California's Student Online Personal Information Protection Act (SOPIPA, Cal. Bus. & Prof. Code §22584), which prohibits ed-tech operators from using covered information to engage in targeted advertising. CCPA/CPRA §1798.140(ad) defines use of personal data for cross-context behavioral advertising as 'sharing,' triggering opt-out rights. GDPR Art. 6(1)(a) and the ePrivacy Directive require freely given, informed consent for non-essential cookies in the EU. COPPA prohibits behavioral advertising directed at children under 13 without verifiable parental consent.

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Applicable agencies

  • FTC
    Behavioral advertising targeting students, including minors, is a COPPA and FTC Act Section 5 enforcement priority identified in the FTC's 2022 ed-tech policy statement.
    File a complaint →
  • State AG
    California's AG enforces SOPIPA, which prohibits use of student data for targeted advertising by ed-tech operators, directly applicable to Chegg's tracking practices.
    File a complaint →

Provision details

Document information
Document
Chegg Privacy Policy
Entity
Chegg
Document last updated
April 29, 2026
Tracking information
First tracked
March 24, 2026
Last verified
April 28, 2026
Record ID
CA-P-003836
Document ID
CA-D-00395
Evidence Provenance
Source URL
Wayback Machine
SHA-256
428ddcc20313367b65d55484c1d59c1a629728a2b3afba2c723bff8d40481729
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Chegg | Document: Chegg Privacy Policy | Record: CA-P-003836
Captured: 2026-03-24 07:57:12 UTC | SHA-256: 428ddcc20313367b…
URL: https://conductatlas.com/platform/chegg/chegg-privacy-policy/use-of-cookies-and-tracking-technologies/
Accessed: May 2, 2026
Classification
Severity
High
Categories

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