Chegg · Chegg Privacy Policy · View original document ↗

Sensitive Personal Information Collection and Use

High severity Rare · 3 of 325 platforms
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This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision clarifies the scope and categorization of information subject to the privacy policy's protections and restrictions. By defining what constitutes personal data under the policy, it establishes the legal framework governing how Chegg processes, stores, and uses user information.

Consumer impact (what this means for users)

This provision establishes that users' IP addresses, cookie identifiers, and other information collected are subject to treatment as personal data under applicable privacy laws. The classification determines what privacy protections and disclosure requirements apply to user information throughout the policy.

How other platforms handle this

Snapchat Medium

We collect information you provide, information we get when you use our services, and information we get from third parties. Information you provide: your username, password, email address, phone number, name, birthday, and profile information... Information from the phone book on your device if you...

ClickUp Medium

We collect information you provide directly to us, such as when you create an account, use our Services, make a purchase, or contact us for support. The types of information we may collect include your name, email address, password, phone number, credit card and other payment information, and any ot...

Comcast Medium

Comcast collects information about your use of the Services, including the types of Services you purchase, how you use them, and information about your equipment and network performance. Comcast may use this information to provide and improve the Services, send you marketing communications about Com...

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▸ View Original Clause Language DOCUMENT RECORD
"
Some of the data we collect may be considered 'personal data' (sometimes also referred to as 'personal information') and some may be considered 'sensitive,' under applicable laws. We will also treat other information, including IP addresses and cookie identifiers, as 'personal data' where required by applicable law.

— Excerpt from Chegg's Chegg Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Chegg Privacy Policy
Entity
Chegg
Document last updated
May 5, 2026
Tracking information
First tracked
March 24, 2026
Last verified
May 10, 2026
Record ID
CA-P-001828
Document ID
CA-D-00395
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
428ddcc20313367b65d55484c1d59c1a629728a2b3afba2c723bff8d40481729
Analysis generated
March 24, 2026 07:57 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Chegg
Document: Chegg Privacy Policy
Record ID: CA-P-001828
Captured: 2026-03-24 07:57:12 UTC
SHA-256: 428ddcc20313367b…
URL: https://conductatlas.com/platform/chegg/chegg-privacy-policy/sensitive-personal-information-collection-and-use/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Chegg's Sensitive Personal Information Collection and Use clause do?

This provision clarifies the scope and categorization of information subject to the privacy policy's protections and restrictions. By defining what constitutes personal data under the policy, it establishes the legal framework governing how Chegg processes, stores, and uses user information.

How does this clause affect you?

This provision establishes that users' IP addresses, cookie identifiers, and other information collected are subject to treatment as personal data under applicable privacy laws. The classification determines what privacy protections and disclosure requirements apply to user information throughout the policy.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 3 platforms. See the full comparison.

Is ConductAtlas affiliated with Chegg?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Chegg.