This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy provides more explicit disclosure of how Chegg collects, uses, and shares personal data, including new detail on AI training uses and third-party payment processing. The policy now clearly directs users to region-specific privacy disclosures that may provide additional rights and protections depending on jurisdiction. The policy also clarifies that it does not cover workforce data and that when users access services through educational institutions or employers, their data may be shared with those organizations to monitor service usage.
View change record →How other platforms handle this
We use personal information in connection with certain automated processes to operate the Lyft Platform, for example, to match Riders and Drivers, detect and prevent fraud, and enforce our Terms of Service.
When we use machine learning, we either: (1) still have a human being involved in the process (and so are not fully automated); or (2) use machine learning in ways that don't have legal or similarly significant effects.
In the event that we engage in profiling or automated decision making for which applicable law entitles you to an opt out, we will provide you with notice of how to exercise that opt-out right.
"If you choose to use this feature (which is an AI-powered service), your voice will be recorded, retained, and used to provide you with the service you requested (to provide you with feedback on your pronunciation)...Excerpt from Chegg's Privacy Policy
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The clause states: “If you choose to use this feature (which is an AI-powered service), your voice will be recorded, retained, and used to provide you with the service you requested (to provide you with feedback on your pronunciation)...”
ConductAtlas has identified this type of provision across 212 platforms. See the full comparison.
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