This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy provides more explicit disclosure of how Chegg collects, uses, and shares personal data, including new detail on AI training uses and third-party payment processing. The policy now clearly directs users to region-specific privacy disclosures that may provide additional rights and protections depending on jurisdiction. The policy also clarifies that it does not cover workforce data and that when users access services through educational institutions or employers, their data may be shared with those organizations to monitor service usage.
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These activities include, but are not limited to: labeling and detecting components in images... labeling raw individual data... translating audio soundtracks; predicting the most relevant subscription or product offerings for a user...
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"We use this content primarily to provide you with our products and services...and to improve our products and services, including by training or fine-tuning our and third-party providers' artificial intelligence and machine learning models.Excerpt from Chegg's Privacy Policy
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “We use this content primarily to provide you with our products and services...and to improve our products and services, including by training or fine-tuning our and third-party providers' artificial intelligence and machine learning models.”
ConductAtlas has identified this type of provision across 211 platforms. See the full comparison.
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