Provision record
Checkout.com · Checkout.com Terms · View original document ↗

Declined Lines of Business and Pre-Approval Requirements

Medium severity High confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

The terms establish a defined list of business categories that are categorically prohibited from using Checkout.com services, as well as a separate list of categories that require pre-approval before payment processing begins, including gambling, money transmission, virtual currencies, and internet pharmacies.

ⓘ

This analysis describes what Checkout.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Merchants operating in or adjacent to prohibited or pre-approval-required categories risk service termination or non-eligibility if they initiate payment processing without confirming their category status, as the agreement conditions service access on compliance with these lists.

Consumer impact (what this means for users)

Under this provision, merchants in prohibited categories are ineligible for Checkout.com services, and merchants in pre-approval categories must obtain explicit authorization before processing payments. The terms do not specify the process or timeline for pre-approval decisions.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Close Your Account
    Email complaints@checkout.com to report Acceptable Use Policy violations or to seek pre-approval for a business category listed under Activities Requiring Approval. Include the subject line relevant to your inquiry and provide full details of the business activity.

Cross-platform context

See how other platforms handle Declined Lines of Business and Pre-Approval Requirements and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
You may not use the Checkout.com service for activities that: Are inappropriate content, goods or services that promote, cause or further Hate/Violence/Racism/Religious persecution; Cannabis, Marijuana and Marijuana-Related Businesses; Calling cards; Cigarettes; Drug paraphernalia; Drugs / Illicit substances, steroids and certain controlled substances or other products that present a risk to consumer safety... Activities Requiring Approval Checkout Ltd requires pre-approval to accept payments for certain services as detailed below: Activities involving gambling, gaming and/or any other activity with an entry fee and a prize... Acting as a money transmitter or selling stored value cards... Virtual currencies including but not limited to Bitcoin and Bitcoin exchanges.

Excerpt from Checkout.com's Terms

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: The declined business list and pre-approval requirements reflect Checkout.com's obligations under the Money Laundering Terrorist Financing and Transfer of Funds Regulations 2017 and FCA authorization conditions, as well as card network rules for …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Consumer Financial Protection Bureau (cfpb)
    Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
    Who can file: Anyone who has used a consumer financial product or service in the US
    What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
    What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
    File a complaint →

Provision details

Document information
Document
Checkout.com Terms
Entity
Checkout.com
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-014404
Document ID
CA-D-00662
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
045f4757b2c7c8f47156bb88236ec8d997a22ded9ea2b1116d287db96353fc92
Analysis generated
May 7, 2026 20:58 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Checkout.com
Document: Checkout.com Terms
Record ID: CA-P-014404
Captured: 2026-05-07 20:58:42 UTC
SHA-256: 045f4757b2c7c8f4…
URL: https://conductatlas.com/platform/checkoutcom/checkoutcom-terms/provision/CA-P-014404/declined-lines-of-business-and-pre-approval-requirements/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Checkout.com's Declined Lines of Business and Pre-Approval Requirements clause do?

Merchants operating in or adjacent to prohibited or pre-approval-required categories risk service termination or non-eligibility if they initiate payment processing without confirming their category status, as the agreement conditions service access on compliance with these lists.

How does this clause affect you?

Under this provision, merchants in prohibited categories are ineligible for Checkout.com services, and merchants in pre-approval categories must obtain explicit authorization before processing payments. The terms do not specify the process or timeline for pre-approval decisions.

Is ConductAtlas affiliated with Checkout.com?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Checkout.com.