Character.AI · Character.ai Terms of Service · View original document ↗

Under-18 chat access restriction

High severity Medium confidence Explicitdocumentlanguage Common · 146 of 352 platforms
Share 𝕏 Share in Share 🔒 PDF
Recent governance activity Character.AI recorded 27 documented changes in the last 30 days.
Start monitoring updates
Monitor governance changes for Character.AI Create a free account to receive the weekly governance digest and monitor one platform for governance changes.
Create free account No credit card required.
ⓘ

This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users under 18 will soon lose access to the core chat functionality of the platform.

⚠

Interpretive note: The word 'soon' is used without a specific date or timeframe, making the effective date of this restriction indeterminate from the excerpt alone.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 373 other provisions on other platforms.

Consumer impact (what this means for users)

If you are under 18, you will soon be unable to chat with Characters on Character.AI.

How other platforms handle this

Headspace Medium

If you are in the US or UK and 13-17 years old or if you are in the EU and 16-17 years old, you may access our Products via certain Benefit Sponsor...offerings

Skillshare Medium

If you are located in the European Union, we will not send promotional emails without your consent.

Glassdoor Medium

If you enable location data for the mobile version of our services...we may use your location data to serve you geo-targeted ads for employers and other advertisers that are local to you.

See all platforms with this clause type →

Monitoring

Character.AI has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.

Get Monitor Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
Chatting with Characters will soon be limited to people 18 years or older.

— Excerpt from Character.AI's Character.ai Terms of Service

Provision details

Document information
Document
Character.ai Terms of Service
Entity
Character.AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-025465
Document ID
CA-D-00121
Evidence Provenance
Source URL
https://character.ai/tos
Wayback Machine
View archived versions →
Content hash (SHA-256)
46f6e1a8e8b7e96332c5e7584411513fca3c44e2ecf77571159e9be67a01a2a4
Analysis generated
May 7, 2026 23:51 UTC
Methodology
summarize_document-v8
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Character.AI
Document: Character.ai Terms of Service
Record ID: CA-P-025465
Captured: 2026-05-07 23:51:07 UTC
SHA-256: 46f6e1a8e8b7e963…
URL: https://conductatlas.com/platform/characterai/characterai-terms-of-service/provision/CA-P-025465/under-18-chat-access-restriction/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories
Targeting restrictions

Other risks in this policy

Compliance Governance Intelligence

Need to monitor specific governance provisions?

Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.

Arbitration clauses AI governance Data rights Indemnification Retention policies
Get Compliance

Or start with Monitor →

Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Character.AI's Under-18 chat access restriction clause do?

Users under 18 will soon lose access to the core chat functionality of the platform.

How does this clause affect you?

If you are under 18, you will soon be unable to chat with Characters on Character.AI.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 146 platforms. See the full comparison.

Is ConductAtlas affiliated with Character.AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Character.AI.