Character.AI · Character.AI Terms of Service

Content Disclosure to Third Parties and Law Enforcement

Medium severity
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Why it matters

Your conversations with AI characters are not private and can be accessed, preserved, and disclosed by the company at its discretion for legal or safety reasons.

Consumer impact

Character.AI claims a perpetual, irrevocable, royalty-free license to use everything you submit or generate on the platform β€” including your conversations β€” for commercial and promotional purposes. If anything goes wrong, the company's liability to you is capped at just $100 or whatever you paid them. You can opt out of the mandatory arbitration clause by emailing legal@character.ai within 30 days of agreeing to the Terms.

Applicable agencies

  • FTC
    The FTC oversees consumer privacy and data sharing practices, including whether disclosures about third-party data sharing are adequate.
    File a complaint →

Provision details

Document information
Document
Character.AI Terms of Service
Entity
Character.AI
Document last updated
March 24, 2026
Tracking information
First tracked
March 15, 2026
Last verified
March 15, 2026
Record ID
CA-P-000800
Document ID
CA-D-00121
Evidence Provenance
Source URL
Wayback Machine
SHA-256
afc2a19191ff929e64b410b7b3894bb94bc2a63503003278bdde52672ee127ac
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Character.AI | Document: Character.AI Terms of Service | Record: CA-P-000800
Captured: 2026-03-15 11:15:55 UTC | SHA-256: afc2a19191ff929e…
URL: https://conductatlas.com/platform/characterai/characterai-terms-of-service/content-disclosure-to-third-parties-and-law-enforcement/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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