Character.AI · Character.ai Terms of Service · View original document ↗

Broad User Indemnification Including Death

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This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This indemnification clause allocates risk by establishing that users bear financial responsibility for losses Character.AI and its personnel may incur in connection with user activities on the platform. The clause extends to death-related claims, which expands the scope of user liability to potentially include fatal incidents connected to service use.

Consumer impact (what this means for users)

Users assume the obligation to pay Character.AI's legal costs and damages if Character.AI or its personnel face claims related to user activity on the service. This obligation applies even to claims involving death, meaning users indemnify Character.AI against death-related liability arising from service use.

How other platforms handle this

xAI Medium

To the fullest extent permitted by law, you will defend, indemnify, and hold xAI and our parents, subsidiaries and affiliates, and our and their respective agents, suppliers, licensors, employees, contractors, officers, and directors (collectively the "xAI Indemnitees") harmless from and against any...

Ancestry Medium

You agree to defend, indemnify, and hold harmless Ancestry and its officers, directors, employees and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of t...

Bumble Medium

You agree that Your Content must comply with our Community Guidelines as updated from time to time. As Your Content is unique, you are responsible and liable for Your Content. You will indemnify, defend, release, and hold us harmless from any claims made in connection with Your Content.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
You agree to release, indemnify and hold Character.AI and its affiliates and their officers, employees, directors and agents harmless from any and all losses, damages, and expenses of any kind arising out of or relating to your use of the Services. Without limiting the foregoing, the release and indemnification described above includes reasonable attorneys' fees, rights, claims, actions of any kind and injury (including death) arising out of or relating to your use of the Services.

— Excerpt from Character.AI's Character.ai Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Character.ai Terms of Service
Entity
Character.AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-005718
Document ID
CA-D-00121
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
46f6e1a8e8b7e96332c5e7584411513fca3c44e2ecf77571159e9be67a01a2a4
Analysis generated
May 7, 2026 23:51 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Character.AI
Document: Character.ai Terms of Service
Record ID: CA-P-005718
Captured: 2026-05-07 23:51:07 UTC
SHA-256: 46f6e1a8e8b7e963…
URL: https://conductatlas.com/platform/characterai/characterai-terms-of-service/broad-user-indemnification-including-death/
Accessed: June 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Character.AI's Broad User Indemnification Including Death clause do?

This indemnification clause allocates risk by establishing that users bear financial responsibility for losses Character.AI and its personnel may incur in connection with user activities on the platform. The clause extends to death-related claims, which expands the scope of user liability to potentially include fatal incidents connected to service use.

How does this clause affect you?

Users assume the obligation to pay Character.AI's legal costs and damages if Character.AI or its personnel face claims related to user activity on the service. This obligation applies even to claims involving death, meaning users indemnify Character.AI against death-related liability arising from service use.

Is ConductAtlas affiliated with Character.AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Character.AI.