Character.AI · Character.ai Community Guidelines · View original document ↗

Impersonation Prohibition

Medium severity Medium confidence Explicitdocumentlanguage Unique · 0 of 325 platforms
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Document Record

What it is

Character.AI prohibits creating characters or content that impersonates real people, whether public figures or private individuals, without their permission.

This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision addresses reputational, privacy, and intellectual property risks associated with AI-generated content depicting real people, and its reference to 'permissible contexts' leaves room for interpretive uncertainty about what uses are allowed.

Interpretive note: The document references 'permissible contexts' for use of name or likeness without defining them, leaving the practical scope of the prohibition ambiguous.

Consumer impact (what this means for users)

Users who create characters based on real people, including celebrities or public figures, may have that content removed if Character.AI determines it constitutes impersonation, and the document does not define what 'permissible contexts' means in practice.

How other platforms handle this

OpenAI Medium

Don't claim to be human when directly and sincerely asked, use AI to deceive people about its fundamental nature, or impersonate real people or organizations in misleading ways.

Runway Medium

You may not use Runway's tools to create content that promotes, glorifies, or facilitates acts of terrorism, mass violence, or genocide, or that could be used to provide material support to individuals or organizations engaged in such activities.

Mistral AI Medium

Customer will not, and will not permit any other person (including any End User) to: ... (d) attempt to reverse engineer, decompile, or otherwise attempt to discover the source code or underlying components (e.g., algorithms, weights, or systems) of the Mistral AI Products, including using the Outpu...

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▸ View Original Clause Language DOCUMENT RECORD
"
Be Creative But Don't Impersonate: Don't impersonate public figures or private individuals, or use someone's name, likeness, or persona without permission or outside of permissible contexts.

— Excerpt from Character.AI's Character.ai Community Guidelines

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Impersonation and use of likeness without consent engage state right of publicity laws (notably in California and New York), the FTC Act's prohibition on deceptive practices, and potentially the Lanham Act for trademark-related identity misuse. The FTC has also issued guidance on AI-generated impersonation in the context of consumer fraud. EU General Data Protection Regulation provisions on processing of personal data including biometric and identity-related information may also be relevant. GOVERNANCE EXPOSURE: Medium. The provision's reference to 'permissible contexts' without definition creates enforcement ambiguity. Right of publicity claims and defamation exposure associated with AI-generated impersonation content are an active area of legal development, and platforms hosting such content face potential secondary liability depending on jurisdiction and applicable Section 230 protections. JURISDICTION FLAGS: California's right of publicity statute (Civil Code Section 3344) and New York's analogous provisions create heightened exposure for use of name or likeness without consent. Illinois and other states have enacted or are considering AI-specific personality rights legislation. EU GDPR may apply to processing of personal data associated with real-person characters. CONTRACT AND VENDOR IMPLICATIONS: Legal teams should assess whether the platform's character creation tools include technical controls or review processes for content involving real-person names or likenesses, or whether enforcement is reactive and complaint-driven. COMPLIANCE CONSIDERATIONS: Compliance teams should evaluate whether the platform's DMCA and takedown processes extend to right of publicity and impersonation complaints, and whether affected individuals have a clear reporting pathway. The undefined scope of 'permissible contexts' should be reviewed for legal adequacy.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over deceptive practices including AI-generated impersonation that could harm consumers or deceive third parties
    File a complaint →
  • State AG
    State Attorneys General enforce right of publicity and consumer protection laws relevant to impersonation of real individuals on digital platforms
    File a complaint →

Applicable regulations

CFAA
United States Federal
DMCA
United States Federal

Provision details

Document information
Document
Character.ai Community Guidelines
Entity
Character.AI
Document last updated
May 11, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 11, 2026
Record ID
CA-P-010616
Document ID
CA-D-00780
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ec0a9230a377aef5831a06c6ed9e3bbc7b54344595a80c04401a4ca4fe5a8d48
Analysis generated
May 11, 2026 12:24 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Character.AI
Document: Character.ai Community Guidelines
Record ID: CA-P-010616
Captured: 2026-05-11 12:24:11 UTC
SHA-256: ec0a9230a377aef5…
URL: https://conductatlas.com/platform/characterai/characterai-community-guidelines/impersonation-prohibition/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Character.AI's Impersonation Prohibition clause do?

This provision addresses reputational, privacy, and intellectual property risks associated with AI-generated content depicting real people, and its reference to 'permissible contexts' leaves room for interpretive uncertainty about what uses are allowed.

How does this clause affect you?

Users who create characters based on real people, including celebrities or public figures, may have that content removed if Character.AI determines it constitutes impersonation, and the document does not define what 'permissible contexts' means in practice.

Is ConductAtlas affiliated with Character.AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Character.AI.