Provision record
Cash App · Cash App Terms of Service · View original document ↗

AI Features May Access Account and Transaction Data

High severity Explicit document language Common · 279 of 352 platforms
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This analysis describes what Cash App's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Sep 10, 2026

The updated terms establish that Cash App may obtain and verify your identity information through third-party verification services. The terms now state that identity verification may not guarantee access to all services, and Cash App may require additional or updated information or verification steps before granting access to certain account types or services. Previously, the terms implied that successful identity verification would result in conversion to a full account; the revised language makes account conversion conditional and permits Cash App to withhold access pending further verification.

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Medium Aug 20, 2026

The updated terms change how Cash App Tag purchase fees are calculated and disclosed. Rather than a fixed $25 fee, the purchase price now ranges up to $250 and varies based on the specific tag selected and the customer's account type. The terms state that 'the specific fee amount is disclosed before you complete your Cash App Tag purchase,' meaning the final price appears at checkout. Additionally, the terms now extend Cash App Tag eligibility to Children using Sponsored Accounts, whereas the prior language explicitly prohibited Children from requesting, receiving, or using Tags in connection with Sponsored Accounts. You can review the specific fee before completing a purchase, and parents authorizing Sponsored Accounts should understand that their child may now access Cash App Tag functionality within the limitations set by the account sponsor.

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Medium Aug 7, 2026

The updated terms introduce a new Bitcoin Auto-Withdrawal feature that lets users authorize recurring, automated transfers of bitcoin from their Cash App balance to an external wallet on a schedule they choose. The terms state that these transfers operate subject to the same daily and rolling transfer limits, identity verification, and compliance screening as manual withdrawals, and are irreversible once broadcast to the blockchain. The revised language also establishes that funds from external sources will be subject to withdrawal restrictions for a minimum of 7 days and as long as 60 days, replacing the prior language stating restrictions would apply 'until fully settled'. Users can cancel or modify Auto-Withdrawal schedules through the app at any time, but Cash App states it cannot stop transfers already initiated at the time it receives a cancellation request.

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How other platforms handle this

MyFitnessPal Medium

We use your personal information to send you newsletters and other promotional communications, including information about MyFitnessPal's new offerings, features, offers, events, webinars, and other information.

Lyft Medium

We may infer certain information from your interactions with the Lyft Platform and other personal information available to us. For example, if you frequently ride to or from airports, we may infer you are a frequent traveler.

Square Medium

we may use this information to make it easier for you to find the people you want to send payments to, for account and identity verification and fraud prevention purposes, to reduce the risk you will send payments to the wrong person, or to provide other personalized services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
AI-Powered Chat and Interfaces may access and process your Account Information, transaction history, balances, and usage patterns to generate contextual responses and display potential actions.

Excerpt from Cash App's Terms of Service

Applicable regulations

CCPA/CPRA
California, USA
CAN-SPAM
United States Federal
FCRA
United States Federal
FTC Act Section 5
United States Federal
GLBA
United States Federal
TCPA
United States Federal

Provision details

Document information
Document
Cash App Terms of Service
Entity
Cash App
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-022704
Document ID
CA-D-00077
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7bf927051813dbeff43010febdf2538f90eaa9870644d427ba46597713c61af9
Analysis generated
May 21, 2026 04:06 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Cash App
Document: Cash App Terms of Service
Record ID: CA-P-022704
Captured: 2026-05-21 04:06:46 UTC
SHA-256: 7bf927051813dbef…
URL: https://conductatlas.com/platform/cash-app/cash-app-terms-of-service/provision/CA-P-022704/ai-features-may-access-account-and-transaction-data/
Accessed: Sept. 17, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Cash App's AI Features May Access Account and Transaction Data clause do?

The clause states: “AI-Powered Chat and Interfaces may access and process your Account Information, transaction history, balances, and usage patterns to generate contextual responses and display potential actions.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 279 platforms. See the full comparison.

Is ConductAtlas affiliated with Cash App?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cash App.