Provision record
Cash App · Cash App Terms of Service · View original document ↗

Account Suspension and Termination

High severity Medium confidence Inferred from context Common · 277 of 352 platforms
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Document Record

What it is

The agreement reserves Block's right to suspend, limit, or terminate user accounts at its discretion, including without prior notice, which may affect access to funds held in the Cash App Balance.

This analysis describes what Cash App's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision grants Block discretionary authority to restrict or terminate account access, which is operationally significant because the Cash App Balance functions as a prepaid account and primary financial account for some users. Account suspension without prior notice may delay or restrict access to stored funds.

Interpretive note: The full text of the account suspension and termination provision in Section XXIII was not fully reproduced in the provided document excerpt; the characterization is based on standard provisions referenced in the document introduction and the table of contents structure.

Recent Activity

This document changed recently

Medium Aug 20, 2026

The updated terms change how Cash App Tag purchase fees are calculated and disclosed. Rather than a fixed $25 fee, the purchase price now ranges up to $250 and varies based on the specific tag selected and the customer's account type. The terms state that 'the specific fee amount is disclosed before you complete your Cash App Tag purchase,' meaning the final price appears at checkout. Additionally, the terms now extend Cash App Tag eligibility to Children using Sponsored Accounts, whereas the prior language explicitly prohibited Children from requesting, receiving, or using Tags in connection with Sponsored Accounts. You can review the specific fee before completing a purchase, and parents authorizing Sponsored Accounts should understand that their child may now access Cash App Tag functionality within the limitations set by the account sponsor.

View change record →
Medium Aug 7, 2026

The updated terms introduce a new Bitcoin Auto-Withdrawal feature that lets users authorize recurring, automated transfers of bitcoin from their Cash App balance to an external wallet on a schedule they choose. The terms state that these transfers operate subject to the same daily and rolling transfer limits, identity verification, and compliance screening as manual withdrawals, and are irreversible once broadcast to the blockchain. The revised language also establishes that funds from external sources will be subject to withdrawal restrictions for a minimum of 7 days and as long as 60 days, replacing the prior language stating restrictions would apply 'until fully settled'. Users can cancel or modify Auto-Withdrawal schedules through the app at any time, but Cash App states it cannot stop transfers already initiated at the time it receives a cancellation request.

View change record →
Medium Jul 18, 2026

The updated terms establish a new pathway for self-employed individuals to accept commercial payments without opening a business account, but impose significant compliance obligations. Users must provide a nine-digit Social Security Number, accurately tag payments as 'Earnings' or 'Personal', and comply with federal tax reporting requirements, including potential 24% backup withholding if SSN is not on file. Misdesignating payments to avoid tax thresholds can result in account suspension or termination. You can enroll in the optional Earn in P2P service by completing identity verification and providing your SSN, but you should consult a tax advisor regarding your specific tax obligations.

View change record →

Clause Stability Mostly Stable

1
Change
5
Months Monitored
Apr 27, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 1874 other provisions on other platforms.
This clause has changed once in 5 months of monitoring.

Change history

modified May 28, 2026

Provision name changed from 'Closure' to 'Termination', shifting terminology to reflect broader account ending scenarios.

View full change record →

Consumer impact (what this means for users)

Under these terms, Block may suspend or terminate a Cash App account at its discretion, which may affect the user's ability to access funds held in the Cash App Balance. The agreement does not specify a minimum notice period before account suspension in all circumstances.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Close Your Account
    To close your Cash App account, transfer or withdraw any remaining Cash App Balance, then navigate to the profile section in the app and select the account closure or deactivation option. Contact Cash App support at cash.app/help if you require assistance.

How other platforms handle this

Glassdoor Medium

If we become aware that a child has provided us with personal data without parental consent, we remove such data and terminate the child's account (except where we are required to retain all or a portion of such data for compliance purposes).

Wyze Medium

we have adopted a policy of terminating, in appropriate circumstances, the accounts of users who repeatedly infringe the intellectual property rights of others.

Skillshare Medium

If we learn that we've collected the personal data of a child under the age of 13 or 16, as applicable, we'll take reasonable steps to delete the personal data. This may require us to delete the Skillshare account...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
These Cash App Terms of Service (the "Cash App Terms") are a legal agreement between you, as a current or prospective user of the Services, and Block, Inc., formerly known as "Square, Inc." (hereafter, "the Company," "we," "our" or us"), and governs your use of Cash App, a financial platform, which includes mobile applications, websites, software, cloud-based solutions, and other products and services (the "Service"), offered by the Company.

Excerpt from Cash App's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Consumer Financial Protection Bureau (cfpb)
    Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
    Who can file: Anyone who has used a consumer financial product or service in the US
    What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
    What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
    File a complaint →

Applicable regulations

EFTA / Reg E
United States Federal
FTC Act Section 5
United States Federal
GLBA
United States Federal

Provision details

Document information
Document
Cash App Terms of Service
Entity
Cash App
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-003347
Document ID
CA-D-00077
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7bf927051813dbeff43010febdf2538f90eaa9870644d427ba46597713c61af9
Analysis generated
May 21, 2026 04:06 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Cash App
Document: Cash App Terms of Service
Record ID: CA-P-003347
Captured: 2026-05-21 04:06:46 UTC
SHA-256: 7bf927051813dbef…
URL: https://conductatlas.com/platform/cash-app/cash-app-terms-of-service/provision/CA-P-003347/account-suspension-and-termination/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Cash App's Account Suspension and Termination clause do?

This provision grants Block discretionary authority to restrict or terminate account access, which is operationally significant because the Cash App Balance functions as a prepaid account and primary financial account for some users. Account suspension without prior notice may delay or restrict access to stored funds.

How does this clause affect you?

Under these terms, Block may suspend or terminate a Cash App account at its discretion, which may affect the user's ability to access funds held in the Cash App Balance. The agreement does not specify a minimum notice period before account suspension in all circumstances.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.

Is ConductAtlas affiliated with Cash App?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cash App.