This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish a two-tier print fulfillment model. Purchases from Canva directly remain under Canva's Terms, while purchases from third-party Marketplace Sellers are now governed by separate Print Marketplace Seller Terms. The revised terms state that print orders may be subject to additional fees and taxes, and that orders may be accepted or rejected by Canva or a print partner for any reason, including product unavailability or errors. The agreement explicitly states that refunds are not available for user-made errors or change-of-mind situations, though refunds will be issued if an order is rejected after payment has been made.
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you consent as part of these Terms to venue for such cases exclusively in these courts.
These Terms are governed by the laws of the State of California, without regard to conflict of laws rules, and the proper venue for any disputes arising out of or relating to any of the same will be the arbitration venue set forth in Section 9, or if arbitration does not apply, then the state and fe...
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"any Claim filed with a court in the United States for any reason will be filed in the United States District Court for the Northern District of California or the state courts of California in the County of Santa Clara.Excerpt from Canva's Terms of Use
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The clause states: “any Claim filed with a court in the United States for any reason will be filed in the United States District Court for the Northern District of California or the state courts of California in the County of Santa Clara.”
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