This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish a two-tier print fulfillment model. Purchases from Canva directly remain under Canva's Terms, while purchases from third-party Marketplace Sellers are now governed by separate Print Marketplace Seller Terms. The revised terms state that print orders may be subject to additional fees and taxes, and that orders may be accepted or rejected by Canva or a print partner for any reason, including product unavailability or errors. The agreement explicitly states that refunds are not available for user-made errors or change-of-mind situations, though refunds will be issued if an order is rejected after payment has been made.
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Material updates to the Additional Terms become effective thirty (30) days after notice is provided to Customer. Any updates that are not material become effective immediately upon being posted at https://legal.mistral.ai/terms.
With respect to GWS Services, SecOpS Services, Looker (original) Services, and Cloud Identity Services...material updates to this Agreement will only take effect if and when Customer's Order Term renews.
Changes will be effective 10 days following posting the updated Policy on the Website.
"If you're on a subscription plan and we increase your price, any increase in price will not apply until your next renewal or thirty (30) days after notice, whichever is later.Excerpt from Canva's Terms of Use
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The clause states: “If you're on a subscription plan and we increase your price, any increase in price will not apply until your next renewal or thirty (30) days after notice, whichever is later.”
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