This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish a two-tier print fulfillment model. Purchases from Canva directly remain under Canva's Terms, while purchases from third-party Marketplace Sellers are now governed by separate Print Marketplace Seller Terms. The revised terms state that print orders may be subject to additional fees and taxes, and that orders may be accepted or rejected by Canva or a print partner for any reason, including product unavailability or errors. The agreement explicitly states that refunds are not available for user-made errors or change-of-mind situations, though refunds will be issued if an order is rejected after payment has been made.
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In the event that any information under our custody and control is compromised as a result of a breach of our security, we will take steps to investigate and remediate the situation and, in accordance with applicable laws and regulations, may notify...
the Receiving Party shall (other than to the extent prohibited by law) provide prior written notice to the Disclosing Party and reasonably cooperate...with any efforts by the Disclosing Party to contest or limit such disclosure requirement
API Provider must promptly notify Rapid upon becoming aware of any IP infringement claims against the APIs it lists via the Service and cooperate fully in the defense against such claims.
"Three (3) days prior to the Billing Date, Canva will notify via email the billing contact...of the number of additional seats and the associated subscription fees.Excerpt from Canva's Terms of Use
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The clause states: “Three (3) days prior to the Billing Date, Canva will notify via email the billing contact...of the number of additional seats and the associated subscription fees.”
ConductAtlas has identified this type of provision across 273 platforms. See the full comparison.
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