This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users on paid plans will be charged repeatedly each billing cycle without additional action on their part, unless they take steps to cancel.
The updated terms establish a two-tier print fulfillment model. Purchases from Canva directly remain under Canva's Terms, while purchases from third-party Marketplace Sellers are now governed by separate Print Marketplace Seller Terms. The revised terms state that print orders may be subject to additional fees and taxes, and that orders may be accepted or rejected by Canva or a print partner for any reason, including product unavailability or errors. The agreement explicitly states that refunds are not available for user-made errors or change-of-mind situations, though refunds will be issued if an order is rejected after payment has been made.
View change record →If you are on a paid plan, your subscription will automatically renew and you will be charged each billing cycle, on a monthly or annual basis as applicable, unless your payment is a one-time payment.
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You will be billed for any Subscription Fees due at the beginning of each Billing Cycle.
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"If you're subscribing to a paid plan your subscription (excluding any one-time payments) will automatically renew each billing cycle, for example, on a monthly or annual basis as applicable.Excerpt from Canva's Terms of Use
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Users on paid plans will be charged repeatedly each billing cycle without additional action on their part, unless they take steps to cancel.
If you are on a paid plan, your subscription will automatically renew and you will be charged each billing cycle, on a monthly or annual basis as applicable, unless your payment is a one-time payment.
ConductAtlas has identified this type of provision across 230 platforms. See the full comparison.
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