This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users and account holders must ensure that children under 13 do not access the Service outside of Canva Education, or they risk violating the Terms.
The updated terms establish a two-tier print fulfillment model. Purchases from Canva directly remain under Canva's Terms, while purchases from third-party Marketplace Sellers are now governed by separate Print Marketplace Seller Terms. The revised terms state that print orders may be subject to additional fees and taxes, and that orders may be accepted or rejected by Canva or a print partner for any reason, including product unavailability or errors. The agreement explicitly states that refunds are not available for user-made errors or change-of-mind situations, though refunds will be issued if an order is rejected after payment has been made.
View change record →If you are under 13, you are prohibited from accessing or using the Service unless you are doing so through Canva Education.
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"Children may not access or use the Service, other than through Canva Education. For purposes of these Terms, a child is a person under the age of 13...Excerpt from Canva's Terms of Use
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Users and account holders must ensure that children under 13 do not access the Service outside of Canva Education, or they risk violating the Terms.
If you are under 13, you are prohibited from accessing or using the Service unless you are doing so through Canva Education.
ConductAtlas has identified this type of provision across 282 platforms. See the full comparison.
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