This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish a two-tier print fulfillment model. Purchases from Canva directly remain under Canva's Terms, while purchases from third-party Marketplace Sellers are now governed by separate Print Marketplace Seller Terms. The revised terms state that print orders may be subject to additional fees and taxes, and that orders may be accepted or rejected by Canva or a print partner for any reason, including product unavailability or errors. The agreement explicitly states that refunds are not available for user-made errors or change-of-mind situations, though refunds will be issued if an order is rejected after payment has been made.
View change record →How other platforms handle this
Use another user's account or share your account with another person;
You are responsible for maintaining the secrecy of your unique password and account information at all times.
You may also be able to use the Netflix service as a profile user under an Account Owner's subscription, provided you are part of the same household...
"Each person must have a unique account and you're responsible for any activity conducted on your account.Excerpt from Canva's Terms of Use
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The clause states: “Each person must have a unique account and you're responsible for any activity conducted on your account.”
ConductAtlas has identified this type of provision across 267 platforms. See the full comparison.
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