This analysis describes what Calm's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users cannot recover consequential or incidental damages from Calm or its partners regardless of the nature or cause of harm suffered.
The updated terms establish that Premium content access is a limited, revocable license that terminates when a subscription ends, including downloaded content. Users do not own the content and will lose access upon cancellation, expiration, or non-payment. The terms also introduce new AI feature sections that authorize Calm to process user inputs to generate outputs, with Calm retaining ownership of outputs while users retain ownership of inputs. Health disclaimers clarify that the Services do not provide medical advice, diagnosis, treatment, or emergency care and do not create a provider-patient relationship. You can review the full terms at Calm.com to understand the specific scope of the license and AI feature processing.
View change record →Users may not recover incidental, special, exemplary, or consequential damages—including lost profits, data loss, or loss of goodwill—from Calm or any party involved in creating or delivering the Services.
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OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.
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"neither Calm nor any other party involved in creating, producing, or delivering the Services will be liable for any incidental, special, exemplary, or consequential damages, including, but not limited to, lost profits, loss of data or goodwill...Excerpt from Calm's Terms of Service
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
Users cannot recover consequential or incidental damages from Calm or its partners regardless of the nature or cause of harm suffered.
Users may not recover incidental, special, exemplary, or consequential damages—including lost profits, data loss, or loss of goodwill—from Calm or any party involved in creating or delivering the Services.
ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.
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