Calm · Calm Terms of Service

Broad User Indemnification

Medium severity
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Why it matters

This means everyday users could be held financially responsible for lawsuits filed against Calm that relate to how you used the app or what you posted.

Consumer impact

Calm's Terms significantly affect consumers' legal rights by requiring individual arbitration for most disputes and waiving the right to participate in class actions, which limits consumers' ability to seek collective redress. Subscriptions auto-renew without a right to refund, and Calm can change prices with notice but no guaranteed right to a refund if you disagree. You can opt out of the mandatory arbitration clause by sending a written opt-out notice to Calm within 30 days of first agreeing to these Terms.

Applicable agencies

  • FTC
    Overly broad consumer indemnification clauses may constitute unfair contract terms subject to FTC oversight under its consumer protection mandate.
    File a complaint →

Provision details

Document information
Document
Calm Terms of Service
Entity
Calm
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001148
Document ID
CA-D-00217
Evidence Provenance
Source URL
Wayback Machine
SHA-256
d85b649f012d4968828ea719cebb5ff497c52570c9c8c2991aaa8cda7a8493f1
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Calm | Document: Calm Terms of Service | Record: CA-P-001148
Captured: 2026-03-20 10:56:44 UTC | SHA-256: d85b649f012d4968…
URL: https://conductatlas.com/platform/calm/calm-terms-of-service/broad-user-indemnification/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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