Calm · Calm Privacy Policy · View original document ↗

Mood, Sleep, and Wellness Data Collection

Medium severity Medium confidence Explicitdocumentlanguage Unique · 0 of 325 platforms
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What it is

Calm collects sensitive personal information including your moods, personal reflections, sleep habits, and meditation goals that you enter during check-ins within the app.

This analysis describes what Calm's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Mood and reflection data is among the most personal information a user can share with a wellness app; understanding how this data is stored, used, and potentially shared is important for users trusting Calm with their mental wellness journey.

Interpretive note: Whether mood and check-in data constitutes health or sensitive data triggering heightened legal protections depends on jurisdiction-specific definitions and how the data is technically processed, which the policy does not fully specify.

Consumer impact (what this means for users)

The moods, personal reflections, and sleep habits you enter into Calm's check-in features are collected and stored, and are subject to the same disclosure provisions as other personal data, including potential sharing with service providers and advertising partners.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email support@calm.com to request deletion of your personal data including mood check-in and reflection data. Specify the data categories you want deleted in your request.

How other platforms handle this

PlanetScale Medium

When you visit the Careers portion of our websites, we collect the information that you provide to us in connection with your job application. This includes but is not limited to business and personal contact information, professional credentials and skills, educational and work history and other in...

American Airlines Medium

American does not knowingly collect personal information directly from children – persons under the age of 13, or another age if required by applicable law – other than when required to comply with the law or for safety and security reasons. Due to the nature of our Services, we may collect travel i...

GOAT Medium

We may collect information about your location, including precise geolocation information, when you use our Services. We use this information to provide location-based services, such as showing you products available in your area, and for other purposes described in this Privacy Policy.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
Other Information You May Provide: password, language settings, goals, previous meditation experience, sleep habits, and moods and reflections you provide during check-ins.

— Excerpt from Calm's Calm Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: Mood and mental wellness data may constitute sensitive personal information under CPRA (as personal information concerning health or 'other personal information in consumer profile' contexts), and may engage GDPR's provisions on special categories of data depending on whether the data could reveal health conditions. The policy states Calm does not infer health characteristics from feelings shared in feedback or check-ins, but this commitment's robustness depends on technical implementation. The FTC has identified mental health data as a priority area for consumer protection enforcement. (2) GOVERNANCE EXPOSURE: Medium-High given the sensitivity of the data category and the wellness app context. Users of a mental wellness app have a heightened reasonable expectation of confidentiality for mood and reflection data. The policy's treatment of this data under the same general framework as usage and device data, without a separate heightened protection regime, may create reputational and regulatory exposure. (3) JURISDICTION FLAGS: California (CPRA sensitive personal information categories), EU/EEA (GDPR Article 9 if data could reveal health or psychological conditions), and any US state with mental health privacy statutes create heightened exposure. The FTC's increased focus on mental health app data practices is a relevant enforcement consideration. (4) CONTRACT AND VENDOR IMPLICATIONS: Service providers receiving access to Calm's user data should be contractually restricted from accessing or processing mood and reflection data for purposes beyond service delivery. Vendor agreements should include specific restrictions on this category of data. (5) COMPLIANCE CONSIDERATIONS: Legal teams should evaluate whether mood and reflection data is technically isolated from advertising and analytics data pipelines, and whether the policy's assertion that health characteristics are not inferred from this data is supported by documented technical controls. A data protection impact assessment for check-in feature data may be warranted.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has identified mental health app data as a consumer protection priority and has authority over unfair or deceptive data practices by consumer wellness applications.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
HIPAA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Calm Privacy Policy
Entity
Calm
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 11, 2026
Record ID
CA-P-009944
Document ID
CA-D-00218
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6b81368a982bdbc72c1c75ee7ed70374d68d979bedcaaa382c4440f59aef9243
Analysis generated
May 8, 2026 12:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Calm
Document: Calm Privacy Policy
Record ID: CA-P-009944
Captured: 2026-05-08 12:04:34 UTC
SHA-256: 6b81368a982bdbc7…
URL: https://conductatlas.com/platform/calm/calm-privacy-policy/mood-sleep-and-wellness-data-collection/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Calm's Mood, Sleep, and Wellness Data Collection clause do?

Mood and reflection data is among the most personal information a user can share with a wellness app; understanding how this data is stored, used, and potentially shared is important for users trusting Calm with their mental wellness journey.

How does this clause affect you?

The moods, personal reflections, and sleep habits you enter into Calm's check-in features are collected and stored, and are subject to the same disclosure provisions as other personal data, including potential sharing with service providers and advertising partners.

Is ConductAtlas affiliated with Calm?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Calm.