If a third party sues Calendly because of something you did with the platform, your data, or in violation of law, you are required to defend Calendly and pay any resulting damages and legal costs.
This analysis describes what Calendly's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This indemnification obligation is broad and includes claims arising from customer data, privacy violations by the customer, and any legal non-compliance, creating potentially significant financial exposure for business customers.
Removal of explicit indemnification clause limits customer's defensive obligation, though this is offset by new warranty exclusions and expanded data sharing provisions that increase customer liability in other ways.
View full change record →Business customers using Calendly may be required to fund Calendly's legal defense and pay damages if a third party brings a claim related to how the customer used the platform or handled data, which is a meaningful financial and legal risk for organizations.
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Your obligations in Section 6.2 (Indemnification by Customer) of this Agreement will apply to the extent permitted by applicable law, regulation, or procedure.
Customer shall have no liability under (a) to the extent a Claim Against Us arises from Synthesia Content or under (b) to the extent a Claim Against Us arises from our breach of the Contract.
Your obligations in Section 6.2 (Indemnification by Customer) of this Agreement will apply to the extent permitted by applicable law, regulation, or procedure.
"Customer will defend Calendly and its officers, directors, employees, and agents (each, a "Calendly Indemnitee") from and against any third party claim, demand, suit, or proceeding ("Claim") arising out of or related to (a) Customer Data, including any claim that Customer Data infringes, misappropriates, or violates any third party's intellectual property rights or privacy rights; (b) Customer's use of the Services in violation of these Customer Terms; (c) Customer's failure to comply with applicable law; or (d) Customer's gross negligence or willful misconduct. Customer will indemnify each Calendly Indemnitee for any damages, attorney fees, and costs finally awarded against them resulting from such Claims, or agreed to in a settlement approved by Customer.Excerpt from Calendly's Terms of Use
(1) REGULATORY LANDSCAPE: Indemnification clauses of this scope are common in B2B SaaS agreements and are generally enforceable in commercial contexts under U.S.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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This indemnification obligation is broad and includes claims arising from customer data, privacy violations by the customer, and any legal non-compliance, creating potentially significant financial exposure for business customers.
Business customers using Calendly may be required to fund Calendly's legal defense and pay damages if a third party brings a claim related to how the customer used the platform or handled data, which is a meaningful financial and legal risk for organizations.
ConductAtlas has identified this type of provision across 229 platforms. See the full comparison.
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