Provision record
Calendly · Calendly Terms of Use · View original document ↗

Auto-Renewal and No-Refund Policy

Medium severity High confidence Explicit document language Common · 231 of 352 platforms
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Document Record

What it is

Your Calendly paid subscription automatically renews at the end of each billing period unless you notify Calendly at least 30 days in advance that you want to cancel, and fees already paid are not refunded.

This analysis describes what Calendly's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users who miss the 30-day cancellation window will be charged for another full subscription period with no right to a prorated refund under the terms as written.

Clause Stability Stable

0
Changes
3
Months Monitored
May 9, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 2197 other provisions on other platforms.

Change history

modified Aug 7, 2026

Auto-renewal provision now explicitly includes automatic price increases of CPI + 3% at each renewal term, a material change from the previous version which did not mention automatic price escalation.

View full change record →

Consumer impact (what this means for users)

This clause means that subscription fees are non-refundable once charged and the plan renews automatically, so failing to cancel before the 30-day pre-renewal deadline results in a new billing cycle charge with no recourse under these terms.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Cancel Subscription
    Within 30 days
    Log in to your Calendly account, navigate to Account Settings, select Billing, and initiate cancellation at least 30 days before your next renewal date to avoid being charged for another subscription period.

How other platforms handle this

Tinder Medium

If you do not timely cancel your subscription, your subscription will be renewed at the full price as indicated when the purchase was made, without any additional action by you, and you authorize us to charge your payment method for these amounts.

Perplexity AI Medium

You also authorize us to retry any failed authorizations. We may use data provided to us by our partners to determine when to schedule such retries.

ActiveCampaign Medium

Any renewal of your AC WhatsApp Service subscription or your WhatsApp Credit Subscription will be at the then current prices listed on, or otherwise accessible via, the ActiveCampaign Pricing page without applying any prior discount.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Unless otherwise specified in an Order Form, (a) all fees are quoted and payable in United States dollars, (b) fees are based on Services purchased and not actual usage, (c) payment obligations are non-cancelable and fees paid are non-refundable, and (d) quantities purchased cannot be decreased during the relevant subscription term. If Customer upgrades the Services during a subscription term, Customer will be charged for the upgraded Services for the remainder of the then-current subscription term. Subscriptions will automatically renew for additional periods equal to the expiring subscription term or one year (whichever is shorter), unless either party gives the other notice of non-renewal at least 30 days before the end of the relevant subscription term.

Excerpt from Calendly's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Automatic renewal provisions are regulated under California's Automatic Renewal Law (Cal.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

DMA
European Union

Provision details

Document information
Document
Calendly Terms of Use
Entity
Calendly
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 9, 2026
Record ID
CA-P-007680
Document ID
CA-D-00562
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2c4658af1c36c8bebea65271094f06c7e41192fc6cf28a072ad4a764c508d40d
Analysis generated
May 7, 2026 09:27 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Calendly
Document: Calendly Terms of Use
Record ID: CA-P-007680
Captured: 2026-05-07 09:27:17 UTC
SHA-256: 2c4658af1c36c8be…
URL: https://conductatlas.com/platform/calendly/calendly-terms-of-use/provision/CA-P-007680/auto-renewal-and-no-refund-policy/
Accessed: Aug. 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Calendly's Auto-Renewal and No-Refund Policy clause do?

Users who miss the 30-day cancellation window will be charged for another full subscription period with no right to a prorated refund under the terms as written.

How does this clause affect you?

This clause means that subscription fees are non-refundable once charged and the plan renews automatically, so failing to cancel before the 30-day pre-renewal deadline results in a new billing cycle charge with no recourse under these terms.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 231 platforms. See the full comparison.

Is ConductAtlas affiliated with Calendly?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Calendly.