Booking.com does not guarantee that prices, availability, or property photos shown on its platform are accurate or current — this is a formal legal disclaimer of all warranties.
Consumers who make booking decisions based on Booking.com's displayed prices, photos, or descriptions cannot hold the platform contractually liable if that information proves inaccurate — their recourse is against the property itself.
Cross-platform context
See how other platforms handle No Warranty on Platform Accuracy and similar clauses.
Compare across platforms →If a property looks very different from its photos, or a price changes after you initiate a booking, Booking.com's terms suggest you have limited recourse against the platform — though statutory consumer rights in many countries may provide additional protections.
REGULATORY FRAMEWORK: This provision engages the EU Unfair Commercial Practices Directive (2005/29/EC) which prohibits misleading actions and omissions, including presenting inaccurate information about product characteristics or price; the Consumer Rights Directive 2011/83/EU Article 5 which requires traders to provide accurate pre-contractual information; GDPR Article 5(1)(d) accuracy principle for personal data; and US FTC regulations on advertising accuracy. The EU's Omnibus Directive (2019/2161/EU) amended from 2022 also imposes price accuracy and price history disclosure requirements.
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