CA-C-001472
Booking.com — Booking.com Terms and Conditions
Entity
Date detected
April 29, 2026
Effective date
April 29, 2026
Severity
Direction
Negative
Affected users
all users california residents us users
Taxonomy
Transparency removal
Changes
1 sentence modified
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Event Summary

Booking.com removed a single link from its footer navigation on April 29, 2026. The link 'Don't sell or share my personal information' was deleted from the footer menu. This removal eliminates a direct consumer access point to a privacy control that may be required under certain US state privacy laws like the California Consumer Privacy Act (CCPA).

MEDIUM

Consumer Impact

Booking.com removed a footer link that provided direct access to opt-out controls for data sales and sharing. This does not necessarily eliminate the underlying right to opt out, but it removes a prominent, easy-to-find disclosure mechanism that many privacy laws require companies to make available. Consumers may still be able to exercise opt-out rights through account settings or privacy notice submissions, but they must now actively search for these options rather than finding them in the footer navigation.

Governance Analysis

State privacy laws like CCPA require companies to provide consumers with a conspicuous, easy-to-use mechanism to opt out of data sales and sharing. The removal of a prominent footer link eliminates one accessible disclosure method, potentially weakening compliance with these legal requirements unless equally accessible alternatives remain.

Available Actions

Check your Booking.com account privacy settings to locate the opt-out controls for data sales and sharing.

Contact Booking.com customer service to request information about how to exercise your data privacy rights under state law.

If No Action Is Taken

Booking.com may continue to sell or share your personal information if you do not actively opt out through alternative channels.

You lose easy, direct access to a previously available privacy control mechanism, making it harder to discover and exercise your opt-out rights.

Key Clauses Affected

Data sale and sharing opt-out disclosure link

Removed footer navigation link providing direct access to opt-out controls, potentially reducing the conspicuousness of the mechanism required by state privacy laws.

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This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
387c49c9a7f13892c115c02c45d9641bab149b2b7690f0c7e62d90babdeb0a83
April 23, 2026 06:21 UTC
✓ Verified
Current Version
37a3b1d12c09471659f63f172c688cdf9db41e521bbcca4c1257a7f936bd9950
April 29, 2026 06:32 UTC
✓ Verified
Change Detected
April 29, 2026 06:32 UTC
Analysis Methodology
✓ Verified
Source Document
https://www.booking.com/content/terms.html
Citation Record
Entity: Booking.com
Document: Booking.com Terms and Conditions
Record ID: CA-C-001472
Captured: 2026-04-29 06:32:11 UTC
URL: https://conductatlas.com/change/2026-04-29-bookingcom-bookingcom-terms-and-conditions-1472/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.

Impact Summary

1
Protection removed
Consumers Removed

Consumers no longer have a prominent footer link to exercise their right to opt out of data sales and sharing, making this right harder to find and exercise.

For legal and compliance teams

Institutional Analysis

Assessment

The removal of a footer link labeled 'Don't sell or share my personal information' may create compliance risk under CCPA and similar state privacy laws, which require companies to provide a conspicuous, easy-to-use mechanism for consumers to opt out of data sales and sharing. The absence of this link does not necessarily mean the opt-out right is eliminated, but it may be interpreted as making the mechanism less conspicuous or accessible. Organizations relying on Booking.com as a vendor or using this platform may need to verify that consumer privacy rights and disclosure obligations remain intact through alternative channels, and may want to document how Booking.com provides the required opt-out mechanism going forward.

Regulatory Exposure

CCPA (California Consumer Privacy Act), state privacy law equivalents (Colorado CPA, Connecticut CTDPA, Utah UCPA, Montana MTDPA, and similar frameworks in other states). These laws generally require companies to provide a conspicuous, easy-to-use method for consumers to opt out of data sales and sharing.

Full compliance analysis

Obligation analysis, escalation trigger, board language, and recommended action.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-001472.

Full Changes

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Document Context

Version history → Policy drift analysis → Document page →
Document
Booking.com Terms and Conditions
Entity
Booking.com
Captured
April 29, 2026
Source URL
https://www.booking.com/content/terms.html
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