“Due to US regulatory requirements, we do not delete residual copies of outdated information and must preserve all customer data for a minimum of three years.”
This analysis describes what Betterment's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause is consequential because it establishes that customer data cannot be deleted within three years, limiting any practical effect of deletion requests during that period.
Users' data will be retained by Betterment for a minimum of three years regardless of any preference to have it deleted sooner.
How other platforms handle this
We will retain your Data for as long as necessary: (i) to achieve the purposes as set out in this Policy; (ii) as required by applicable laws and regulations, including any mandated retention periods...
After you submit a request to delete your account, we initiate a deletion process to safely and completely remove your data from our servers or retain it only in anonymized form.
We will promptly destroy personal information at the end of the retention period, as described above. When we destroy personal information, we do so in a way that prevents that information from being restored or reconstructed.
"Due to US regulatory requirements, we do not delete residual copies of outdated information and must preserve all customer data for a minimum of three years.Excerpt from Betterment's Privacy Policy
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The clause is consequential because it establishes that customer data cannot be deleted within three years, limiting any practical effect of deletion requests during that period.
Users' data will be retained by Betterment for a minimum of three years regardless of any preference to have it deleted sooner.
ConductAtlas has identified this type of provision across 267 platforms. See the full comparison.
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