This analysis describes what Betterment's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause is consequential because it removes user control over a defined category of communications that Betterment classifies as administrative.
The updated policy discloses a new Fully Paid Securities Lending program through Apex Clearing, under which Betterment will share customer personal information and account details with Apex if customers choose to participate. The revised terms also establish that generative AI service providers have committed that personal information will not be used for model training. For customers participating in promotional offers requiring offline fulfillment, the policy now explicitly states that personal information including mailing address may be shared with third-party partners. You can review the FPSL Program supplemental disclosures for details about the securities lending arrangement, or choose not to participate in the program.
View change record →Users must receive administrative communications from Betterment, including account statements, account-change notices, and terms-and-conditions updates, regardless of preference.
How other platforms handle this
We maintain administrative, technical, and physical safeguards in accordance with appropriate industry standards that are designed to protect against unauthorized use, disclosure, or access to personal information.
we reserve the right to send you certain communications relating to your use of the Services, notices of changes to this Privacy Policy or other terms, or similar administrative and transactional messages.
by blocking, disabling, or managing any or all cookies, you may not have access to certain features or offerings of the Services.
"Note that you cannot opt out of administrative communications, such as emails that contain account statements, notify you regarding changes to your account or contain updates to our terms and conditions.Excerpt from Betterment's Privacy Policy
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
The clause is consequential because it removes user control over a defined category of communications that Betterment classifies as administrative.
Users must receive administrative communications from Betterment, including account statements, account-change notices, and terms-and-conditions updates, regardless of preference.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Betterment.