CA-C-002021
AWS Bedrock — AWS Service Terms
Entity
Date detected
May 11, 2026
Effective date
May 11, 2026
Severity
Direction
Neutral
Affected users
all users AWS Bedrock users Claude Platform on AWS users
Taxonomy
Vendor disclosure shift
Changes
+6 sentences added · 2 sentences modified
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Event Summary

AWS added a new section (50.16) establishing terms for Claude Platform on AWS, a service that integrates Anthropic's Claude AI into AWS. Under these new terms, content and metadata provided to Claude Platform will be processed by Anthropic outside AWS in locations Anthropic chooses, and AWS is authorized to transfer this data to Anthropic. Users must also comply with Anthropic's separate Commercial Terms, Data Processing Addendum, and Usage Policy. AWS reserves the right to change, deprecate, or discontinue the service at any time, and may share usage information and data with Anthropic.

MEDIUM

Consumer Impact

The updated terms establish a new service offering, Claude Platform on AWS, that operates under different data handling rules than standard AWS services. Content and metadata you provide will be processed by Anthropic outside of AWS infrastructure in locations Anthropic selects. AWS is authorized to transfer your content and metadata to Anthropic for this processing. You must also comply with Anthropic's Commercial Terms, Data Processing Addendum, Usage Policy, and other agreements governing Claude services. The terms permit AWS to change, deprecate, or discontinue Claude Platform at any time with notice where practicable.

Governance Analysis

The updated terms establish a new service model where content provided to Claude Platform is processed outside AWS by Anthropic, a separate entity. This creates a multi-party data flow that organizations must account for in their vendor management, privacy notices, and data processing agreements. For organizations serving customers, this change may require disclosure updates and subprocessor authorization confirmation.

Available Actions

Review Anthropic's Commercial Terms, Data Processing Addendum, and Usage Policy before using Claude Platform on AWS.

If you are an organization using this service for customer data, verify your existing vendor agreements permit Anthropic as a subprocessor and update privacy notices to disclose the cross-border transfer.

If No Action Is Taken

Content you provide to Claude Platform will be processed by Anthropic in locations of their choosing, as stated in the updated terms.

If you do not review Anthropic's separate agreements, you may inadvertently violate terms you are contractually bound to comply with.

Historical Context

ConductAtlas has recorded 2 material changes to this document (since May 2026). An additional minor or cosmetic changes were excluded.

Key Clauses Affected

Cross-border data transfer to Anthropic (50.16.1-2)

Content and metadata are processed by Anthropic outside AWS in locations Anthropic selects, requiring compliance with Anthropic's separate agreements.

Service deprecation right (50.16.2)

AWS may change, deprecate, or discontinue Claude Platform at any time with prior notice where practicable.

Data sharing with Anthropic (50.16.4)

AWS may share usage information and data with Anthropic, and Anthropic may share account and usage information with AWS.

Full clause-by-clause analysis available with Compliance.
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This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
25d00cb248951a420bf910c4fadd708297bf847bf59ee12b233e6b87dedc3db1
May 9, 2026 02:53 UTC
✓ Verified
Current Version
4dcabacdcf7c86028073d93a6e9b79d29db7a3373e23524a25b59e429fa1b86f
May 11, 2026 21:20 UTC
✓ Verified
Change Detected
May 11, 2026 21:20 UTC
Analysis Methodology
✓ Verified
Source Document
https://aws.amazon.com/service-terms/
Citation Record
Entity: AWS Bedrock
Document: AWS Service Terms
Record ID: CA-C-002021
Captured: 2026-05-11 21:20:40 UTC
URL: https://conductatlas.com/change/2026-05-11-aws-bedrock-aws-service-terms-2021/
Accessed: June 30, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.

Impact Summary

2
New obligations
Consumers Added

When you use Claude on AWS, you are bound by both AWS and Anthropic's separate agreements, not just AWS terms.

Data controllers Added

If you use Claude on AWS, you are explicitly authorizing AWS to send your data to Anthropic for processing in their chosen locations.

For legal and compliance teams

Institutional Analysis

Assessment

AWS introduced Claude Platform on AWS, a service governed by a new contractual section (50.16) that establishes data flows to Anthropic, a third-party processor. This creates a multi-party service model where AWS acts as the platform provider and Anthropic processes content. Organizations using Claude Platform on AWS must now ensure compliance with both AWS terms and Anthropic's separate Commercial Terms, DPA, and Usage Policy. This may affect data processing agreements, vendor assessments, and privacy notice disclosures if the organization operates as a data controller or processor for end users.

Regulatory Exposure

GDPR (data processing across borders, processor obligations, data transfer mechanisms), CCPA (third-party disclosure and consumer rights), potential state privacy laws (California, Virginia, Colorado), AI regulation frameworks (EU AI Act where applicable to Claude model operations)

Full compliance analysis

Obligation analysis, escalation trigger, board language, and recommended action.

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Monitor: regulatory citations + obligations. Compliance: full compliance memo.

ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-002021.

Full Changes

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Document Context

Version history → Policy drift analysis → Document page →
Document
AWS Service Terms
Entity
AWS Bedrock
Captured
May 11, 2026
Source URL
https://aws.amazon.com/service-terms/
Other changes to AWS Service Terms
Previous change May 9, 2026
AWS Bedrock added a new service section for Amazon Bedrock AgentCore Payments, which enables developers to build payment solutions that …
Medium Neutral
Next change May 19, 2026
AWS Bedrock updated its AWS Service Terms on May 19, 2026, modifying two contact information entries in its contracting party …
Low Neutral
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