Auth0 · Auth0 Terms of Service · View original document ↗

Limitation of Liability Cap

High severity Uncommon · 19 of 343 platforms
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This analysis describes what Auth0's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause operationalizes a financial limitation on Auth0's exposure by anchoring liability to customer payments rather than actual damages claimed, which affects the risk allocation framework between Auth0 and its customers and establishes the outer boundary for monetary recovery across all dispute categories.

Consumer impact (what this means for users)

The provision conditions the maximum recoverable damages on a customer's prior payments to Auth0 within the preceding 12 months, meaning customers cannot recover damages exceeding that threshold amount even if actual damages are substantially higher. This mechanism applies uniformly across all legal theories and claim types permitted under the agreement.

How other platforms handle this

Synthesia Medium

To the maximum extent permitted by applicable law, in no event will Synthesia's aggregate liability to you under or in connection with this Agreement exceed the total fees paid or payable by you to Synthesia in the twelve (12) month period immediately preceding the event giving rise to the claim. In...

ConvertKit Medium

To the maximum extent permitted by applicable law, Kit shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting ...

Pinterest Medium

To the maximum extent permitted by applicable law, Pinterest shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, res...

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▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT WILL AUTH0'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND OTHERWISE EXCEED THE TOTAL AMOUNTS PAID BY CUSTOMER TO AUTH0 IN THE TWELVE (12) MONTH PERIOD PRECEDING THE CLAIM.

— Excerpt from Auth0's Auth0 Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Auth0 Terms of Service
Entity
Auth0
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-005629
Document ID
CA-D-00691
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f2de116d5250b89aa9244be09820463ccda73c5c329a81ce91bce3df5fae2861
Analysis generated
May 7, 2026 22:42 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Auth0
Document: Auth0 Terms of Service
Record ID: CA-P-005629
Captured: 2026-05-07 22:42:07 UTC
SHA-256: f2de116d5250b89a…
URL: https://conductatlas.com/platform/auth0/auth0-terms-of-service/limitation-of-liability-cap/
Accessed: June 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Auth0's Limitation of Liability Cap clause do?

This clause operationalizes a financial limitation on Auth0's exposure by anchoring liability to customer payments rather than actual damages claimed, which affects the risk allocation framework between Auth0 and its customers and establishes the outer boundary for monetary recovery across all dispute categories.

How does this clause affect you?

The provision conditions the maximum recoverable damages on a customer's prior payments to Auth0 within the preceding 12 months, meaning customers cannot recover damages exceeding that threshold amount even if actual damages are substantially higher. This mechanism applies uniformly across all legal theories and claim types permitted under the agreement.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 19 platforms. See the full comparison.

Is ConductAtlas affiliated with Auth0?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Auth0.