This analysis describes what Auth0's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause operationalizes a financial limitation on Auth0's exposure by anchoring liability to customer payments rather than actual damages claimed, which affects the risk allocation framework between Auth0 and its customers and establishes the outer boundary for monetary recovery across all dispute categories.
The provision conditions the maximum recoverable damages on a customer's prior payments to Auth0 within the preceding 12 months, meaning customers cannot recover damages exceeding that threshold amount even if actual damages are substantially higher. This mechanism applies uniformly across all legal theories and claim types permitted under the agreement.
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"IN NO EVENT WILL AUTH0'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND OTHERWISE EXCEED THE TOTAL AMOUNTS PAID BY CUSTOMER TO AUTH0 IN THE TWELVE (12) MONTH PERIOD PRECEDING THE CLAIM.— Excerpt from Auth0's Auth0 Terms of Service
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This clause operationalizes a financial limitation on Auth0's exposure by anchoring liability to customer payments rather than actual damages claimed, which affects the risk allocation framework between Auth0 and its customers and establishes the outer boundary for monetary recovery across all dispute categories.
The provision conditions the maximum recoverable damages on a customer's prior payments to Auth0 within the preceding 12 months, meaning customers cannot recover damages exceeding that threshold amount even if actual damages are substantially higher. This mechanism applies uniformly across all legal theories and claim types permitted under the agreement.
ConductAtlas has identified this type of provision across 19 platforms. See the full comparison.
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