This analysis describes what Auth0's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This indemnification clause establishes a mechanism that allocates legal defense costs and liability exposure to the customer for certain categories of claims, shifting financial risk from Auth0 to the customer for losses that originate from customer actions or violations.
Under this provision, customers assume the obligation to cover Auth0's legal defense costs and damages in disputes where Auth0 asserts that losses resulted from the customer's service use, breach of contract, or infringement of third-party rights. This obligation applies regardless of whether the customer disputes Auth0's characterization of causation or responsibility.
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"You agree to defend, indemnify, and hold harmless Auth0 and its licensees and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of: (a) your use of and access to the Services; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including without limitation any copyright, property, or privacy right.— Excerpt from Auth0's Auth0 Terms of Service
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This indemnification clause establishes a mechanism that allocates legal defense costs and liability exposure to the customer for certain categories of claims, shifting financial risk from Auth0 to the customer for losses that originate from customer actions or violations.
Under this provision, customers assume the obligation to cover Auth0's legal defense costs and damages in disputes where Auth0 asserts that losses resulted from the customer's service use, breach of contract, or infringement of third-party rights. This obligation applies regardless of whether the customer disputes Auth0's characterization of causation or responsibility.
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