Auth0 · Auth0 Terms of Service · View original document ↗

Indemnification by Customer

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This analysis describes what Auth0's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This indemnification clause establishes a mechanism that allocates legal defense costs and liability exposure to the customer for certain categories of claims, shifting financial risk from Auth0 to the customer for losses that originate from customer actions or violations.

Consumer impact (what this means for users)

Under this provision, customers assume the obligation to cover Auth0's legal defense costs and damages in disputes where Auth0 asserts that losses resulted from the customer's service use, breach of contract, or infringement of third-party rights. This obligation applies regardless of whether the customer disputes Auth0's characterization of causation or responsibility.

How other platforms handle this

HubSpot Medium

Customer will defend, indemnify and hold harmless HubSpot and its officers, directors, employees, agents, licensors and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or rel...

Snowflake Medium

Customer will defend Snowflake against any claim, demand, suit, or proceeding made or brought against Snowflake by a third party alleging that Customer Data, or Customer's use of the Services in violation of this Agreement, infringes or misappropriates such third party's intellectual property rights...

Fastly Medium

Customer shall indemnify, defend, and hold harmless Fastly and its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to Customer's use of the Services, Cu...

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▸ View Original Clause Language DOCUMENT RECORD
"
You agree to defend, indemnify, and hold harmless Auth0 and its licensees and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of: (a) your use of and access to the Services; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including without limitation any copyright, property, or privacy right.

— Excerpt from Auth0's Auth0 Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Auth0 Terms of Service
Entity
Auth0
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-005633
Document ID
CA-D-00691
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f2de116d5250b89aa9244be09820463ccda73c5c329a81ce91bce3df5fae2861
Analysis generated
May 7, 2026 22:42 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Auth0
Document: Auth0 Terms of Service
Record ID: CA-P-005633
Captured: 2026-05-07 22:42:07 UTC
SHA-256: f2de116d5250b89a…
URL: https://conductatlas.com/platform/auth0/auth0-terms-of-service/indemnification-by-customer/
Accessed: June 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Auth0's Indemnification by Customer clause do?

This indemnification clause establishes a mechanism that allocates legal defense costs and liability exposure to the customer for certain categories of claims, shifting financial risk from Auth0 to the customer for losses that originate from customer actions or violations.

How does this clause affect you?

Under this provision, customers assume the obligation to cover Auth0's legal defense costs and damages in disputes where Auth0 asserts that losses resulted from the customer's service use, breach of contract, or infringement of third-party rights. This obligation applies regardless of whether the customer disputes Auth0's characterization of causation or responsibility.

Is ConductAtlas affiliated with Auth0?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Auth0.