Audible · Audible Privacy Notice · View original document ↗

Session Cookie and CSM-Hit Tracking

Medium severity Unique · 0 of 325 platforms
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Document Record

What it is

Audible sets a 'csm-hit' cookie and uses localStorage to track your session activity, linking your browsing behaviour to a persistent session and device identifier. This cookie persists for 7 days.

This analysis describes what Audible's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Session tracking enables Audible to measure service performance, user behavior patterns, and feature utilization across the platform. This data collection is foundational to analytics, service optimization, and targeted content delivery operations.

Consumer impact (what this means for users)

The csm-hit cookie stores a record of your interactions on Audible and links them to your device and session ID for up to 7 days, enabling Audible and Amazon to build a behavioural profile of your visits even when you are not logged into an account.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Open your browser settings, navigate to Privacy or Cookies, find and delete cookies from audible.com and amazon.com including 'csm-hit'. You can also clear localStorage for audible.com to remove stored session data.

How other platforms handle this

Copy.ai Medium

We and our third-party partners may use cookies, pixel tags, web beacons, and similar tracking technologies, including session replay tools, to collect information about your use of our Services, including pages visited, links clicked, and interactions with the platform.

Okta Medium

We use cookies, web beacons, pixel tags, and similar tracking technologies on our websites and in our communications to collect information about your browsing activities, your preferences, and your device. This may include information such as your IP address, browser type, operating system, referri...

ADP Medium

We use cookies, web beacons, pixel tags, and other tracking technologies on our websites to recognize you and your preferences, authenticate users, analyze website traffic and usage patterns, and to deliver personalized content and advertisements. We may use both session cookies and persistent cooki...

See all platforms with this clause type →

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ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY FRAMEWORK: Persistent tracking cookies constitute processing under GDPR Art. 4(1) and require consent under ePrivacy Directive Art. 5(3) unless strictly necessary. The 7-day expiry and cross-session linking implicate GDPR Art. 5(1)(e) storage limitation. CCPA §1798.100 requires disclosure of cookie-based data collection. UK PECR Regulation 6 requires consent for non-essential cookies. (2)

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    FTC has authority over cookie-based tracking and consumer profiling that may constitute unfair or deceptive practices if not adequately disclosed.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
COPPA
United States Federal
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
DMA
European Union
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Audible Privacy Notice
Entity
Audible
Document last updated
May 5, 2026
Tracking information
First tracked
April 2, 2026
Last verified
April 2, 2026
Record ID
CA-P-001572
Document ID
CA-D-00320
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6af61761a617e7716d8f7d78d4641a0c68e627ffaf839eaca35e4e42e581e70c
Analysis generated
April 2, 2026 02:12 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Audible
Document: Audible Privacy Notice
Record ID: CA-P-001572
Captured: 2026-04-02 02:12:25 UTC
SHA-256: 6af61761a617e771…
URL: https://conductatlas.com/platform/audible/audible-privacy-notice/session-cookie-and-csm-hit-tracking/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Audible's Session Cookie and CSM-Hit Tracking clause do?

Session tracking enables Audible to measure service performance, user behavior patterns, and feature utilization across the platform. This data collection is foundational to analytics, service optimization, and targeted content delivery operations.

How does this clause affect you?

The csm-hit cookie stores a record of your interactions on Audible and links them to your device and session ID for up to 7 days, enabling Audible and Amazon to build a behavioural profile of your visits even when you are not logged into an account.

Is ConductAtlas affiliated with Audible?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Audible.