Provision record
Audible · Audible Privacy Notice · View original document ↗

Session Cookie and CSM-Hit Tracking

Medium severity Common · 296 of 352 platforms
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Document Record

What it is

Audible sets a 'csm-hit' cookie and uses localStorage to track your session activity, linking your browsing behaviour to a persistent session and device identifier. This cookie persists for 7 days.

This analysis describes what Audible's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Session tracking enables Audible to measure service performance, user behavior patterns, and feature utilization across the platform. This data collection is foundational to analytics, service optimization, and targeted content delivery operations.

Clause Stability Stable

0
Changes
5
Months Monitored
Apr 3, 2026
First Seen
Apr 10, 2026
Last Seen
This clause type exists across 4187 other provisions on other platforms.

Consumer impact (what this means for users)

The csm-hit cookie stores a record of your interactions on Audible and links them to your device and session ID for up to 7 days, enabling Audible and Amazon to build a behavioural profile of your visits even when you are not logged into an account.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Open your browser settings, navigate to Privacy or Cookies, find and delete cookies from audible.com and amazon.com including 'csm-hit'. You can also clear localStorage for audible.com to remove stored session data.

How other platforms handle this

Glassdoor Medium

Cookies may also allow us and our service providers to collect data about your use of our services, including text you enter, screen recordings of your mouse movements, and other interactions as you browse and use our services, even if you don't have an account or Profile.

Baseten Medium

These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor.

ZipRecruiter Medium

You may give us your Identity Data, Contact Data, Financial Data, Profile Data, and other information by filling in forms or by corresponding with us by post, phone, e-mail or otherwise.

See all platforms with this clause type →
ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY FRAMEWORK: Persistent tracking cookies constitute processing under GDPR Art.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
COPPA
United States Federal
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
DMA
European Union
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Audible Privacy Notice
Entity
Audible
Document last updated
May 5, 2026
Tracking information
First tracked
April 2, 2026
Last verified
April 2, 2026
Record ID
CA-P-001572
Document ID
CA-D-00320
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6af61761a617e7716d8f7d78d4641a0c68e627ffaf839eaca35e4e42e581e70c
Analysis generated
April 2, 2026 02:12 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Audible
Document: Audible Privacy Notice
Record ID: CA-P-001572
Captured: 2026-04-02 02:12:25 UTC
SHA-256: 6af61761a617e771…
URL: https://conductatlas.com/platform/audible/audible-privacy-notice/provision/CA-P-001572/session-cookie-and-csm-hit-tracking/
Accessed: Aug. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Audible's Session Cookie and CSM-Hit Tracking clause do?

Session tracking enables Audible to measure service performance, user behavior patterns, and feature utilization across the platform. This data collection is foundational to analytics, service optimization, and targeted content delivery operations.

How does this clause affect you?

The csm-hit cookie stores a record of your interactions on Audible and links them to your device and session ID for up to 7 days, enabling Audible and Amazon to build a behavioural profile of your visits even when you are not logged into an account.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 296 platforms. See the full comparison.

Is ConductAtlas affiliated with Audible?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Audible.