Anthropic · Claude.ai Terms of Service · View original document ↗

Seven-Day Cancellation Right for Specified Countries

High severity High confidence Explicitdocumentlanguage Common · 180 of 352 platforms
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Recent governance activity Anthropic recorded 2 documented changes in the last 30 days.
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This analysis describes what Anthropic's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision grants a time-limited cancellation right to users in specific jurisdictions, creating a concrete exception to the general non-refundability and binding subscription rules for those users.

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 800 other provisions on other platforms.

Consumer impact (what this means for users)

If you are a resident of Brazil, Mexico, South Korea, or Taiwan, you may cancel your subscription within 7 days of signing up without needing to provide any reason.

How other platforms handle this

Wise Medium

We will issue a refund within three Business Days of receiving your request, provided that the funds have not been picked up by the designated recipient prior to our receipt of your request for a refund.

Whatnot Medium

In the event an Item does not pass the Item Verification, Whatnot shall notify the Buyer and the Seller of Whatnot's conclusion, which results in an automatic cancellation of the Transaction and a refund to the Buyer's Payment Method.

Telegram Medium

It is not possible to get a "partial refund" or credit if a user wishes to cancel their recurring subscription early – it will remain valid until the end of its purchased duration.

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▸ View Original Clause Language DOCUMENT RECORD
"
If you are a resident of Brazil, Mexico, South Korea, or Taiwan, you have a legal right to change your mind and cancel the Subscription within 7 days of entering into the Subscription without giving a reason.

— Excerpt from Anthropic's Claude.ai Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Claude.ai Terms of Service
Entity
Anthropic
Document last updated
May 5, 2026
Tracking information
First tracked
May 9, 2026
Last verified
May 10, 2026
Record ID
CA-P-017553
Document ID
CA-D-00011
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b10681ed0556f33fd77bdd0ca8d5a1d1e02616dab9696dadd177f042a3770d68
Analysis generated
May 9, 2026 14:35 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Anthropic
Document: Claude.ai Terms of Service
Record ID: CA-P-017553
Captured: 2026-05-09 14:35:38 UTC
SHA-256: b10681ed0556f33f…
URL: https://conductatlas.com/platform/anthropic/claudeai-terms-of-service/provision/CA-P-017553/seven-day-cancellation-right-for-specified-countries/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Anthropic's Seven-Day Cancellation Right for Specified Countries clause do?

This provision grants a time-limited cancellation right to users in specific jurisdictions, creating a concrete exception to the general non-refundability and binding subscription rules for those users.

How does this clause affect you?

If you are a resident of Brazil, Mexico, South Korea, or Taiwan, you may cancel your subscription within 7 days of signing up without needing to provide any reason.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 180 platforms. See the full comparison.

Is ConductAtlas affiliated with Anthropic?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Anthropic.