This analysis describes what Anthropic's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the operational scope of Anthropic's feedback collection and retention practices. It clarifies that feedback submissions trigger storage of not only the rating itself but also the complete conversation history associated with that rating, which expands the data retained beyond the explicit feedback input alone.
Users who provide ratings or feedback through the service's feedback mechanisms authorize Anthropic to retain their complete conversations at those interaction points. The provision establishes that conversation retention occurs automatically when users engage with the feedback interface, regardless of whether users explicitly intend for full conversation history to be stored.
How other platforms handle this
We store information until it is no longer necessary to provide our services and WhatsApp Products, or until your account is deleted or becomes inactive, whichever comes first. This is a case-by-case determination that depends on things like the nature of the information, why it is collected and pro...
You may request deletion of your account at any time. When you request account deletion, we will delete or anonymize your personal information unless we are required to retain it by law, or unless we need to retain it for legitimate business purposes such as resolving disputes, enforcing our agreeme...
Slack (Sees no code data): We use Slack for internal communications. We may discuss logs of data for debugging purposes from users that are not using Zero-data retention mode. Google Workspace (Sees no code data): We use Google Workspace for collaboration. We may discuss logs of data for debugging p...
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"Feedback on your use of our Services: We appreciate feedback, including ideas and suggestions for improvement or rating an Output in response to an Input ("Feedback"). If you rate an Output in response to an Input—for example, by using the thumbs up/thumbs down icon—we will store the entire related conversation as part of your Feedback.— Excerpt from Anthropic's Anthropic Privacy Policy
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This provision establishes the operational scope of Anthropic's feedback collection and retention practices. It clarifies that feedback submissions trigger storage of not only the rating itself but also the complete conversation history associated with that rating, which expands the data retained beyond the explicit feedback input alone.
Users who provide ratings or feedback through the service's feedback mechanisms authorize Anthropic to retain their complete conversations at those interaction points. The provision establishes that conversation retention occurs automatically when users engage with the feedback interface, regardless of whether users explicitly intend for full conversation history to be stored.
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