There is a 30-day gap between when you delete a conversation and when Anthropic actually removes it from its systems, during which it remains accessible on Anthropic's back-end.
Anthropic collects your conversation content (prompts and outputs), device identifiers, usage patterns, and payment information when you use Claude.ai, and by default uses your conversations to train its AI models. Users who opt out of model training may still have their conversations used if those conversations are flagged for safety review, which is a significant limitation on the opt-out right. You can opt out of having your conversations used for model training by navigating to your account settings on Claude.ai, and you can delete individual conversations which are removed from your history immediately and purged from Anthropic's back-end within 30 days.
How other platforms handle this
We keep the data we collect for different amounts of time depending on what it is, your Google Account settings, and your product settings. Some data you can delete whenever you like, some data is deleted automatically, and some data we retain for longer periods when necessary. When you delete data ...
And some data we retain for longer periods of time when necessary for legitimate business or legal purposes, such as security, fraud and abuse prevention, or financial record-keeping.
If you are a merchant operating a Shopify-powered store, and you close the store, stop paying your subscription fees, or we terminate your account, we retain store information for two years before we begin the deletion process.
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Watch AnthropicThere is a 30-day gap between when you delete a conversation and when Anthropic actually removes it from its systems, during which it remains accessible on Anthropic's back-end.
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