Anthropic · Anthropic Consumer Terms · View original document ↗

Feedback Grants Unrestricted Use Rights

Medium severity High confidence Explicitdocumentlanguage Unique · 0 of 343 platforms
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Document Record

What it is

If you rate a Claude response using the thumbs up or thumbs down button, Anthropic stores the full conversation as feedback and can use it in any way they choose, including for AI training, with no compensation to you.

This analysis describes what Anthropic's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Rating any Claude output triggers storage of the entire associated conversation as feedback and grants Anthropic unrestricted use rights over that conversation, including for model training, regardless of whether you have opted out of training in your account settings.

Consumer impact (what this means for users)

Every thumbs up or thumbs down rating submitted by a user causes the full conversation to be stored as feedback and made available for unrestricted use by Anthropic, including model training. This occurs independently of the general model training opt-out setting.

How other platforms handle this

Meta Medium

We may audit your app and your use of Platform to confirm compliance with these Terms and our other policies, and you agree to cooperate with any audit we conduct, including by providing access to relevant records and personnel.

MetaMask Medium

We may share your personal information with our affiliates, meaning entities that control, are controlled by, or are under common control with Consensys. We also share information with service providers who assist in operating our services, subject to confidentiality obligations.

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

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▸ View Original Clause Language DOCUMENT RECORD
"
We appreciate feedback, including ideas and suggestions for improvement or rating an Output in response to an Input ("Feedback"). If you rate an Output in response to an Input—for example, by using the thumbs up/thumbs down icon—we will store the related conversation as part of your Feedback. You have no obligation to give us Feedback, but if you do, you agree that we may use the Feedback however we choose without any obligation or other payment to you.

— Excerpt from Anthropic's Anthropic Consumer Terms

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision implicates GDPR Articles 6 and 7 regarding the legal basis and conditions for processing personal data collected through feedback interactions. The broad 'however we choose' formulation may require evaluation under GDPR's purpose limitation principle (Article 5(1)(b)), which requires that data be collected for specified, explicit, and legitimate purposes. CCPA is relevant regarding disclosure of how feedback data is used. EU AI Act training data transparency requirements may also engage this provision. (2) GOVERNANCE EXPOSURE: Medium. The provision grants Anthropic rights to use feedback-associated conversations without restriction or compensation. The scope of 'however we choose' is broad and may present challenges under GDPR's purpose limitation and data minimization principles if challenged by EU or UK users. (3) JURISDICTION FLAGS: EU and UK users retain data subject rights under GDPR and UK GDPR (including erasure and objection rights) that may limit the practical effect of this unrestricted use grant. California residents retain CCPA rights regarding knowledge of and control over how their personal information is used. The provision should be evaluated against applicable data protection law in each operating jurisdiction. (4) CONTRACT AND VENDOR IMPLICATIONS: Organizations deploying Claude.ai for employees should note that employee feedback interactions may be stored and used without restriction under these terms, which may conflict with internal data handling policies or employment agreements. This warrants review in the context of GDPR Article 88 employment data provisions. (5) COMPLIANCE CONSIDERATIONS: Privacy notice and in-product disclosure reviews should confirm that users are clearly informed at the point of using the feedback interface that doing so triggers conversation storage and unrestricted use rights. Data mapping exercises should account for feedback-derived data as a separate category with distinct retention and use characteristics.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over representations about data use practices and unfair data collection methods in consumer-facing products.
    File a complaint →

Applicable regulations

BIPA
Illinois, USA
CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Anthropic Consumer Terms
Entity
Anthropic
Document last updated
May 12, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-011796
Document ID
CA-D-00785
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
66d87fe1684016e22c68038645304344ee2e8d3094611804048e223495320d61
Analysis generated
May 12, 2026 15:09 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Anthropic
Document: Anthropic Consumer Terms
Record ID: CA-P-011796
Captured: 2026-05-12 15:09:41 UTC
SHA-256: 66d87fe1684016e2…
URL: https://conductatlas.com/platform/anthropic/anthropic-consumer-terms/feedback-grants-unrestricted-use-rights/
Accessed: June 27, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Anthropic's Feedback Grants Unrestricted Use Rights clause do?

Rating any Claude output triggers storage of the entire associated conversation as feedback and grants Anthropic unrestricted use rights over that conversation, including for model training, regardless of whether you have opted out of training in your account settings.

How does this clause affect you?

Every thumbs up or thumbs down rating submitted by a user causes the full conversation to be stored as feedback and made available for unrestricted use by Anthropic, including model training. This occurs independently of the general model training opt-out setting.

Is ConductAtlas affiliated with Anthropic?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Anthropic.