Provision record
Anthropic · Anthropic API Usage Policy · View original document ↗

Reporting Mechanism for Harmful Outputs

Low severity Common · 217 of 352 platforms
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Document Record

What it is

If Claude says something harmful, wrong, or biased, you can report it by emailing usersafety@anthropic.com or clicking the thumbs-down button in the product.

This analysis describes what Anthropic's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision operationalizes a feedback channel that enables Anthropic to receive and process user reports of model output quality concerns, which supports the entity's ongoing assessment and refinement of model safety and performance characteristics.

Recent Activity

This document changed recently

High Feb 27, 2026

The Pentagon's supply chain risk designation does not directly modify Anthropic's consumer-facing terms of service, but creates government-level procurement restrictions that may affect Anthropic's ability to contract with federal agencies and defense contractors. The designation reflects the Department of Defense's assessment that Anthropic's acceptable use policy restrictions on mass domestic surveillance and fully autonomous weapons present supply chain governance concerns under federal law. Commercial users of Anthropic's services are not directly subject to this designation, but federal agencies, defense contractors, and government-dependent organizations may face new contracting or compliance obligations when evaluating Anthropic as a vendor.

View change record →

Clause Stability Stable

0
Changes
6
Months Monitored
Apr 28, 2026
First Seen
Apr 28, 2026
Last Seen
This clause type exists across 922 other provisions on other platforms.

Consumer impact (what this means for users)

You have a named email address (usersafety@anthropic.com) and an in-product reporting button available to flag harmful, biased, or inaccurate Claude outputs — providing a direct line to Anthropic's Safeguards Team.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email usersafety@anthropic.com describing the harmful, biased, or inaccurate output you encountered, including the context of your request. Alternatively, use the thumbs-down button in the Claude product interface to report the specific response directly.

How other platforms handle this

Runway Medium

the Company reserves the right, but not the obligation, to review or monitor Inputs and Outputs using automated and manual tools.

Mistral AI Medium

Customer shall report the Serious Incident to Mistral AI using the form available on the AI Act Website.

Tinder Medium

This is still Your Content, and you are responsible for it and its accuracy, as well as your use of it on our Services and any and all decisions made, actions taken, and failures to take action based on Your Content.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you believe that our model outputs are potentially inaccurate, biased or harmful, please notify us at usersafety@anthropic.com, or report it directly in our product through the "report issues" thumbs down button or similar feedback features (where available). You can read more about our Safeguards practices and recommendations in our Safeguards Support Center.

Excerpt from Anthropic's API Usage Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY FRAMEWORK: This provision engages the EU AI Act Art.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

EU AI Act
European Union
California AB 2013 AI Training Data Transparency
US-CA
Colorado AI Act
US-CO
EU AI Act - High Risk Provisions
EU
GDPR
European Union
Texas AI Act
Texas, USA
Trump Executive Order on AI Policy Framework
US
UK GDPR
United Kingdom

Provision details

Document information
Document
Anthropic API Usage Policy
Entity
Anthropic
Document last updated
May 11, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 28, 2026
Record ID
CA-P-003877
Document ID
CA-D-00013
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
fe6f60bf15130bb0c59c7054ad8111501f08769394cd72b598d456d524e13f2e
Analysis generated
March 6, 2026 20:36 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Anthropic
Document: Anthropic API Usage Policy
Record ID: CA-P-003877
Captured: 2026-03-06 20:36:08 UTC
SHA-256: fe6f60bf15130bb0…
URL: https://conductatlas.com/platform/anthropic/anthropic-api-usage-policy/provision/CA-P-003877/reporting-mechanism-for-harmful-outputs/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

Other risks in this policy

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Frequently Asked Questions

What does Anthropic's Reporting Mechanism for Harmful Outputs clause do?

The provision operationalizes a feedback channel that enables Anthropic to receive and process user reports of model output quality concerns, which supports the entity's ongoing assessment and refinement of model safety and performance characteristics.

How does this clause affect you?

You have a named email address (usersafety@anthropic.com) and an in-product reporting button available to flag harmful, biased, or inaccurate Claude outputs — providing a direct line to Anthropic's Safeguards Team.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 217 platforms. See the full comparison.

Is ConductAtlas affiliated with Anthropic?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Anthropic.