If Claude says something harmful, wrong, or biased, you can report it by emailing usersafety@anthropic.com or clicking the thumbs-down button in the product.
This analysis describes what Anthropic's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision operationalizes a feedback channel that enables Anthropic to receive and process user reports of model output quality concerns, which supports the entity's ongoing assessment and refinement of model safety and performance characteristics.
Defense contractors and federal agencies using Claude must find alternatives. Enterprise customers with defense-adjacent business face compliance risk.
View change record →You have a named email address (usersafety@anthropic.com) and an in-product reporting button available to flag harmful, biased, or inaccurate Claude outputs — providing a direct line to Anthropic's Safeguards Team.
How other platforms handle this
THE SERVICES ARE PROVIDED 'AS IS.' EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND LICENSORS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTIC...
After registration, you may create, upload or transmit files, documents, videos, images, data or information as part of your use of the Service (collectively, "User Content"). This includes any inputs you provide to our AI-powered support tools and outputs generated in response to your inputs. User ...
You are responsible for your use of the Services and for any Content, including anything referenced therein, you provide, create, post, or otherwise utilize, including any inputs, prompts, outputs, and/or information obtained or created through the Services.
Monitoring
Anthropic has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 10 platforms.
"If you believe that our model outputs are potentially inaccurate, biased or harmful, please notify us at usersafety@anthropic.com, or report it directly in our product through the "report issues" thumbs down button or similar feedback features (where available). You can read more about our Safeguards practices and recommendations in our Safeguards Support Center.— Excerpt from Anthropic's Anthropic API Usage Policy
(1) REGULATORY FRAMEWORK: This provision engages the EU AI Act Art. 86 (right to explanation and complaint mechanisms for high-risk AI), the EU DSA Art. 16 (notice-and-action mechanisms for illegal content), and FTC guidance on adequate consumer recourse for AI products. It also implicates GDPR Art. 77 (right to lodge a complaint with supervisory authority) as a parallel but independent mechanism. The provision partially addresses EU AI Act Art. 14(4) transparency requirements for human oversight contact points. (2)
Full compliance analysis
Regulatory citations, enforcement risk, and due diligence action items.
Free: track 1 platform + weekly digest. Watcher: 10 platforms + same-day alerts. No credit card required.
How Meta, TikTok, and Supabase restructured governance language across documents, jurisdictions, and consent frameworks through incremental document updates.
How 10 AI platforms describe the use of user data for model training, improvement, and development, based on archived governance provisions.
Professional Governance Intelligence
Need to monitor specific governance provisions?
Professional includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
The provision operationalizes a feedback channel that enables Anthropic to receive and process user reports of model output quality concerns, which supports the entity's ongoing assessment and refinement of model safety and performance characteristics.
You have a named email address (usersafety@anthropic.com) and an in-product reporting button available to flag harmful, biased, or inaccurate Claude outputs — providing a direct line to Anthropic's Safeguards Team.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Anthropic.