This analysis describes what Amplitude's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Customer End Users cannot exercise data rights directly against Amplitude; their only recourse for accessing, amending, or deleting their data is through the Customer, who retains discretion over whether to process such requests.
Interpretive note: The phrase 'which Customer may process' introduces ambiguity about whether the Customer is obligated to process the request; this is noted in omitted_material.
If you are a Customer End User, Amplitude will not directly fulfill your requests to access, amend, or delete your data; you must submit those requests to the Customer, who may or may not process them.
How other platforms handle this
When you exercise any of your applicable legal rights to access, amend, or delete your personal information, we may request additional information from you for the purpose of confirming your identity.
For data portability requests, We will select a format to provide Your personal information that is readily useable and should allow You to transmit the information from one entity to another entity without hindrance.
In certain circumstances, the right to data portability, which means that you can request that we provide certain Personal Data we hold about you in a machine-readable format
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"if you are a Customer End User and you would like to access, amend or delete your data, you need to contact the Customer directly with your request which Customer may process.— Excerpt from Amplitude's Amplitude Privacy Notice
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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Customer End Users cannot exercise data rights directly against Amplitude; their only recourse for accessing, amending, or deleting their data is through the Customer, who retains discretion over whether to process such requests.
If you are a Customer End User, Amplitude will not directly fulfill your requests to access, amend, or delete your data; you must submit those requests to the Customer, who may or may not process them.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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