This analysis describes what American Airlines's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
While American claims COPPA compliance, the broad exception for 'safety and security reasons' and data collected when 'required to provide transportation services' means children's data is routinely collected, and parents should be aware of their right to request deletion.
American Airlines collects an extensive range of personal data including biometric identifiers, health information, vaccination records, geolocation, payment details, and call recordings, and shares this data with loyalty partners, credit card issuers, travel agents, and advertising networks. Behavioral data from your browsing sessions on aa.com may be combined with personal identifiers to deliver targeted advertising on third-party websites, including through cross-device tracking. You can submit data access, deletion, or opt-out requests through the American Airlines privacy request portal at aa.com or by calling 1-800-433-7300.
How other platforms handle this
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you believe...
We do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information.
Our service is restricted to users who are 18 years of age or older. We do not permit individuals under the age of 18 on our platform and we do not knowingly collect personal data from anyone under the age of 18. If you suspect that a user is under the age of 18, please use the reporting mechanism a...
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"American does not knowingly collect personal information directly from children – persons under the age of 13, or another age if required by applicable law – other than when required to comply with the law or for safety and security reasons. Due to the nature of our Services, we may collect travel information, which may include personal information, about children when it is required to comply with the law, including federal aviation or security regulations, as otherwise required to provide transportation needs and services, or for safety or security reasons. If you are a parent or guardian of a child who has provided personal information without your knowledge and consent, you may request we remove this child's information by emailing us at privacy@aa.com.— Excerpt from American Airlines's American Airlines Privacy Policy
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While American claims COPPA compliance, the broad exception for 'safety and security reasons' and data collected when 'required to provide transportation services' means children's data is routinely collected, and parents should be aware of their right to request deletion.
ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.
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