Amazon · Amazon Privacy Notice

Children's Personal Information (COPPA)

High severity
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What it is

We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian. If you believe we have collected personal information from a child under 13 without parental consent, please contact us. Parents and guardians can review, update, or delete information collected from their child.

Why it matters

Children's data receives heightened legal protection under COPPA, and Amazon's 2023 FTC settlement revealed historical failures to honor parental deletion requests for Alexa — indicating risk of ongoing compliance gaps.

Consumer impact

Amazon collects an exceptionally broad range of personal data including voice recordings, precise geolocation, biometric-adjacent inferences, financial information, and detailed browsing and purchase history, and uses this data for advertising both on and off Amazon's platforms. This data is shared with Amazon's large network of affiliates, third-party sellers, and advertising partners, meaning your personal information flows well beyond Amazon's own services. You can opt out of interest-based advertising at amazon.com/adpreferences and review and delete Alexa voice recordings in the Alexa Privacy Settings within the Amazon app.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Open the Alexa app, navigate to Settings > Alexa Privacy > Review Voice History. Filter by child's profile and select 'Delete All Recordings' to remove your child's voice data.

Applicable agencies

  • FTC
    The FTC is the primary COPPA enforcement authority and has already sanctioned Amazon for COPPA violations related to children's Alexa data retention.
    File a complaint →

Provision details

Document information
Document
Amazon Privacy Notice
Entity
Amazon
Document last updated
March 24, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 9, 2026
Record ID
CA-P-002542
Document ID
CA-D-00027
Evidence Provenance
Source URL
Wayback Machine
SHA-256
a23cea2f73d4abc5c5afb409abddc2dd8fcdba468f6f6eafd563f6f9bad8759c
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Amazon | Document: Amazon Privacy Notice | Record: CA-P-002542
Captured: 2026-03-06 20:17:05 UTC | SHA-256: a23cea2f73d4abc5…
URL: https://conductatlas.com/platform/amazon/amazon-privacy-notice/childrens-personal-information-coppa/
Accessed: April 14, 2026
Classification
Severity
High
Categories

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