This analysis describes what Airbnb's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision establishes the framework governing Airbnb's legal exposure and the remedies available to users in dispute scenarios. By restricting recoverable damages to direct damages only and excluding certain damage categories, the clause materially affects the scope of potential monetary recovery in liability claims.
Users operating under these terms are limited to recovery of direct damages and cannot recover lost profits, loss of data, business interruption, or consequential damages from Airbnb, except in jurisdictions where law prohibits such limitations. The warranty disclaimer means Airbnb makes no guarantees regarding platform performance or functionality.
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"TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND WE MAKE NO REPRESENTATION OR WARRANTY OF ANY KIND REGARDING THE AIRBNB PLATFORM... IN NO EVENT WILL AIRBNB BE LIABLE FOR ANY LOST PROFITS OR REVENUES, LOSS OF GOODWILL, LOSS OF DATA, BUSINESS INTERRUPTION OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES. IF YOU ARE A CONSUMER AND RESIDE IN A COUNTRY THAT DOES NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.— Excerpt from Airbnb's Airbnb Terms of Service
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The provision establishes the framework governing Airbnb's legal exposure and the remedies available to users in dispute scenarios. By restricting recoverable damages to direct damages only and excluding certain damage categories, the clause materially affects the scope of potential monetary recovery in liability claims.
Users operating under these terms are limited to recovery of direct damages and cannot recover lost profits, loss of data, business interruption, or consequential damages from Airbnb, except in jurisdictions where law prohibits such limitations. The warranty disclaimer means Airbnb makes no guarantees regarding platform performance or functionality.
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