AI21 makes no promises about the quality, reliability, or suitability of its services. If the AI produces wrong answers, the service goes down, or outputs cause harm, AI21 is not legally responsible under this clause.
This analysis describes what AI21 Labs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
For users making consequential decisions based on AI-generated outputs (in business, legal, medical, or financial contexts), the absence of any warranty for accuracy or fitness for purpose creates meaningful risk that is fully borne by the user.
The updated terms remove the explicit "Your Opt-Out Rights" button that previously allowed users to opt out of data sales and targeted advertising. In its place, the revised language establishes a general cookie consent framework requiring users to click "Accept" to allow cookies for site navigation, usage analysis, and marketing efforts. Users retain the ability to choose not to allow certain cookie types, but the prior dedicated opt-out mechanism for data sales and targeted advertising is no longer explicitly described in the accessible terms interface. If you wish to control cookie preferences, you can click on the cookie settings to modify consent for different types of cookies; however, strictly necessary cookies cannot be declined as they are required for core website functionality.
View change record →AI21's services come with no quality guarantees. If you rely on AI-generated outputs for important decisions and those outputs are wrong or harmful, this clause means AI21 accepts no responsibility for resulting harm. The clause is common in the AI services industry but is particularly significant given the potential for confident-sounding but inaccurate AI outputs.
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TINDER ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, RECEIVES, AND/OR ACTS ON THROUGH OUR SERVICES, NOR DOES TINDER ASSUME ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS...
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"THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AI21 DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.Excerpt from AI21 Labs's Terms of Use
(1) REGULATORY LANDSCAPE: Disclaimer of implied warranties is standard in US commercial software agreements and is generally enforceable in B2B contexts under the Uniform Commercial Code.
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For users making consequential decisions based on AI-generated outputs (in business, legal, medical, or financial contexts), the absence of any warranty for accuracy or fitness for purpose creates meaningful risk that is fully borne by the user.
AI21's services come with no quality guarantees. If you rely on AI-generated outputs for important decisions and those outputs are wrong or harmful, this clause means AI21 accepts no responsibility for resulting harm. The clause is common in the AI services industry but is particularly significant given the potential for confident-sounding but inaccurate AI outputs.
ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by AI21 Labs.