Affirm · Affirm Terms of Service · View original document ↗

Limitation of Liability

Medium severity Medium confidence Explicitdocumentlanguage Common · 228 of 325 platforms
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Document Record

What it is

Affirm limits its financial responsibility to you and will not pay for indirect losses such as lost profits, data loss, or other consequential damages even if it knew those damages were possible.

This analysis describes what Affirm's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

If Affirm's service fails in a way that causes you financial harm beyond direct transaction amounts, such as a data breach or service outage affecting a time-sensitive payment, this clause limits your ability to recover those losses.

Interpretive note: Enforceability of this clause varies by jurisdiction and may be limited by non-waivable consumer protection statutes in California and other states.

Consumer impact (what this means for users)

This provision means that if Affirm's platform causes you harm beyond direct transaction losses, such as a missed payment due to a system error, you may be limited in the damages you can recover from Affirm.

How other platforms handle this

Whatnot Medium

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER WHATNOT NOR ITS SERVICE PROVIDERS INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOST BUSINESS OPPORT...

Cohere Medium

In no event will either party's aggregate liability arising out of or related to this Agreement exceed the total fees paid or payable by Customer in the twelve (12) months preceding the claim. In no event will either party be liable for any indirect, incidental, special, consequential, or punitive d...

Anthropic Medium

Except as stated in Section L.3.b, the liability of each party, and its affiliates and licensors, for any damages arising out of or related to these Terms (i) excludes damages that are consequential, incidental, special, indirect, or exemplary damages, including lost profits, business, contracts, re...

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▸ View Original Clause Language DOCUMENT RECORD
"
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AFFIRM AND ITS OFFICERS, EMPLOYEES, DIRECTORS, SHAREHOLDERS, PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF AFFIRM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM USE OR THE INABILITY TO USE THE SERVICE.

— Excerpt from Affirm's Affirm Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Limitation of liability clauses in consumer financial services contracts may be constrained by applicable consumer protection statutes that create non-waivable consumer rights. The FTC Act prohibits unfair or deceptive practices, and a limitation clause that functionally denies consumers remedies for Affirm's own negligence or legal violations could attract FTC scrutiny. State consumer protection statutes, particularly in California under the CLRA and UCL, may further limit the enforceability of such clauses against consumers. GOVERNANCE EXPOSURE: Medium. The phrase 'to the maximum extent permitted by applicable law' is standard qualifying language that acknowledges the clause may not be fully enforceable in all jurisdictions, but the breadth of the exclusion, covering data loss and service unavailability, is material for a financial services platform where service reliability directly affects consumer financial obligations. JURISDICTION FLAGS: California's Consumers Legal Remedies Act and Unfair Competition Law impose non-waivable consumer protections that may limit how this clause applies to California residents. New York and other states with strong consumer protection frameworks may similarly constrain enforceability. CONTRACT AND VENDOR IMPLICATIONS: Merchant partners should note that Affirm's limitation of liability applies to its own platform and does not protect merchants from liability to consumers for transaction disputes processed through Affirm. COMPLIANCE CONSIDERATIONS: Legal teams should assess whether this limitation clause is consistent with Affirm's obligations under Regulation E, which provides consumers with specific error resolution rights and liability caps for unauthorized transfers that cannot be contractually waived.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • CFPB
    The CFPB oversees consumer financial product contracts and Regulation E error resolution rights that may not be contractually waived
    File a complaint →
  • FTC
    The FTC has jurisdiction over unfair or deceptive practices in consumer contracts, including liability limitations that may functionally deny consumers meaningful remedies
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Affirm Terms of Service
Entity
Affirm
Document last updated
March 24, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-006335
Document ID
CA-D-00167
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
a565ccb8559b7b4faae5dea17400c26c52091a269a6d5c0d2d79110102eac0c5
Analysis generated
May 8, 2026 09:12 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Affirm
Document: Affirm Terms of Service
Record ID: CA-P-006335
Captured: 2026-05-08 09:12:37 UTC
SHA-256: a565ccb8559b7b4f…
URL: https://conductatlas.com/platform/affirm/affirm-terms-of-service/limitation-of-liability/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Affirm's Limitation of Liability clause do?

If Affirm's service fails in a way that causes you financial harm beyond direct transaction amounts, such as a data breach or service outage affecting a time-sensitive payment, this clause limits your ability to recover those losses.

How does this clause affect you?

This provision means that if Affirm's platform causes you harm beyond direct transaction losses, such as a missed payment due to a system error, you may be limited in the damages you can recover from Affirm.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 228 platforms. See the full comparison.

Is ConductAtlas affiliated with Affirm?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Affirm.