Merchants have a six-month window from the debit date to notify Adyen of unauthorized or incorrectly executed bank account transfers in order to obtain rectification; notifications outside this window are not eligible for rectification under the agreement.
This analysis describes what Adyen's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes a contractual notification deadline that determines eligibility for rectification of unauthorized or incorrect transfers, which may interact with statutory rights under PSD2 or applicable national payment services law that provide different or longer notification periods.
Interpretive note: The interaction between this contractual six-month notification deadline and statutory rights under PSD2 or equivalent national payment services law is not addressed in the document and may affect the enforceability of the contractual deadline in certain jurisdictions.
Under this clause, merchants who fail to notify Adyen of an unauthorized or incorrectly executed transfer within six months of the debit date lose their contractual entitlement to rectification of that transfer.
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Compare across platforms →"The Merchant may obtain rectification of an unauthorised or incorrectly executed automated sweeping or Payment Instruction from Adyen only if the Merchant notifies Adyen without undue delay on becoming aware of any such unauthorized or incorrect transfer, and no later than 6 months after the debit date.Excerpt from Adyen's Terms
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This provision establishes a contractual notification deadline that determines eligibility for rectification of unauthorized or incorrect transfers, which may interact with statutory rights under PSD2 or applicable national payment services law that provide different or longer notification periods.
Under this clause, merchants who fail to notify Adyen of an unauthorized or incorrectly executed transfer within six months of the debit date lose their contractual entitlement to rectification of that transfer.
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