Provision record
Adyen · Adyen Terms · View original document ↗

Merchant must retain Transaction records for at least two years

Common · 268 of 343 platforms
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This analysis describes what Adyen's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Teladoc

Where specific retention periods are required by law, we comply with those timeframes; otherwise, we apply the criteria above to determine how long to retain the information.

Wyze

we will delete your account data after three years of inactivity.

Kling AI

We shall promptly destroy personal information without delay when the retention period has expired or when the purpose of processing has been achieved, and the personal information is no longer necessary.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
The Merchants must maintain a copy of all electronic and other records related to the Transaction and the ordering and delivery of the Merchant Product and Services for the greater of (i) 2 years subsequent to the Transaction being processed or (ii) the applicable warranty period...

Excerpt from Adyen's Terms

Provision details

Document information
Document
Adyen Terms
Entity
Adyen
Date stated by the document
March 7, 2023
As printed in Adyen’s text (version CA-V-001299), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-001299, captured May 5, 2026
Record ID
CA-P-056907
Document ID
CA-D-000664
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-001299)
0d766d7afa5880f2eb7e04a05f24b0ef8c16ec1faf95ce5cd30aa3e9a52abc8a
Analysis generated
May 7, 2026 22:47 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-001299, captured May 5, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Adyen
Document: Adyen Terms
Record ID: CA-P-056907
Version: CA-V-001299
Captured: 2026-05-05 06:35:51 UTC
SHA-256: 0d766d7afa5880f2…
URL: https://conductatlas.com/platform/adyen/adyen-terms/provision/CA-P-056907/merchant-must-retain-transaction-records-for-at-least-two-years/
Accessed: Nov. 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Adyen's Merchant must retain Transaction records for at least two years clause do?

The clause states: “The Merchants must maintain a copy of all electronic and other records related to the Transaction and the ordering and delivery of the Merchant Product and Services for the greater of (i) 2 years subsequent to the Transaction being processed or (ii) the applicable warranty period...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 268 platforms. See the full comparison.

Is ConductAtlas affiliated with Adyen?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Adyen.